Pharmacy Technician - On-Call

Multnomah County•Portland, OR

4d•Onsite

About The Position

THIS WORK MATTERS! You must be currently licensed as a Pharmacy Technician in the State of Oregon to be considered for this position. Be part of a team that truly cares! Multnomah County Health Department's Pharmacy team is committed to providing compassionate, accessible pharmaceutical care to our diverse community. We're guided by our core values of compassion, empowerment, and racial equity in everything we do. As a Pharmacy Technician, you'll collaborate with Portland's leading healthcare professionals in a supportive environment where your contributions are valued. This recruitment will be used to fill on-call pharmacy technician positions that will support our various pharmacy clinics as needed to maintain staffing requirements.

Requirements

Currently licensed as a Pharmacy Technician in the State of Oregon in good standing by the Oregon Board of Pharmacy.
Equivalent to the completion of the twelfth grade.
Minimum of 6 months experience working in a retail pharmacy setting.
The ability to apply an equity, intersectional and anti-racist lens.
The ability to exercise good judgment, diplomacy, and tact in dealing with sensitive, complex, confidential information and situations, in addition to acting professionally, and empathetically, with individuals and communities.
The ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values.
The position requires the knowledge and understanding of culture, traditions, attitudes, beliefs, social experience and history of those experiencing oppression and barriers to opportunity.
This position must demonstrate the knowledge and understanding of the origins and results of the disparities experienced by individuals and families related to racism and social-economic injustices.

Nice To Haves

Additional specialized training in pharmacy or a related field is desirable.
Experience working in a retail and/or community health center pharmacy setting.
Excellent communication skills.

Responsibilities

Gather patient information needed for prescription processing.
Perform on-line billing, call third-party insurances for clarification and resolution of claim rejections, confirm payments.
Prepare prescriptions by counting, pouring, or mixing medications and labeling containers.
Answer phones, take messages for refill requests, pull medications from stock for the pharmacists, and file written prescriptions after prescriptions are dispensed.
Answer questions from the staff/patients that do not require a Pharmacist's professional expertise or judgment.
Assist staff/patients to ensure timely quality customer service is delivered.
Review/analyze patient profiles in the electronic health record and pharmacy software for coverage notes, and refill requests to providers.
Complete prescription sales and collection of pharmacy copays and fees.
Close out batches at the end of each shift, and prepare daily deposits.
Order drugs and supplies from wholesalers and other vendors utilizing online systems.
Receive, check in, and stock shelves with drugs and supplies; process order errors and returns to vendors.
Check stock for outdated medications; process expired medications for return to reverse distributor.
Monitor refrigerated items for proper temperature.
Complete requested reports and documentation.
Perform related duties as instructed or required.