Medication Liaison
About The Position
We seek a Pharmacy Technician to support all functions of the Genoa mental health pharmacy, primarily through dispensing medical prescriptions, and performing necessary clerical duties while under the direct supervision of a registered pharmacist. Genoa Healthcare serves behavioral health and addiction treatment communities by providing personalized services like in-clinic pharmacies and medication management. As part of a coordinated care team, we partner with community-based providers to ensure patients with complex health conditions receive the right medications and adhere to their treatment plans. Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group’s family of businesses, dedicated to making the health system work better for everyone.
Requirements
- High School Diploma/GED
- Active and unrestricted Pharmacy Technician license in the state of Michigan
- Ability to travel up to 10% to Stanton location
- Access to reliable transportation and valid US Driver’s license
Nice To Haves
- National Pharmacy Technician Certification (CPhT)
- 3+ years of pharmacy, healthcare, or related experience
- Experience with prior authorizations and insurance processes
- Behavioral health or community care experience
- Familiarity with EHR or pharmacy systems
- Microsoft Office experience
- Patient engagement or enrollment experience
- Strong communication and organizational skills
Responsibilities
- Serve as an on-site pharmacy resource within the partner clinic to support coordination
- Build relationships with clinic staff, providers, and pharmacy teams
- Support prescription routing and prior authorizations
- Monitor prescription status and resolve delays
- Recruit and enroll patients into Genoa services
- Conduct adherence outreach and manage refills
- Maintain accurate documentation and insurance information
- Ensure compliance with HIPAA and regulations
- Identify workflow gaps and support process improvements
Benefits
- Paid Time Off
- 8 Paid Holidays
- Medical Plan options
- Health Spending Account
- Health Saving account
- Dental, Vision, Life& AD&D Insurance
- Short-term disability
- Long-Term Disability coverage
- 401(k) Savings Plan
- Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
