Liaison

Caterpillar Inc.•Lafayette, IN

1d•$24 - $30•Onsite

About The Position

Caterpillar’s Product Support and Logistics Division supports the services value stream from procurement, design, and manufacturing through distribution, including aftermarket parts distribution, integrated logistics, segment procurement, and the design and manufacture of wear and maintenance components. The Liaison role is described as a Team Lead position. The employee assists the manager in leading team members, coordinating and delegating workflow, overseeing daily operations, promoting cooperative team relationships, setting priorities, gathering metrics, generating reports, and overseeing work across multiple job classifications. The role also occasionally performs warehousing functions at a Caterpillar warehouse or distribution facility. This position is based in Lafayette, Indiana, and works first shift, Monday through Friday, from 6:30 a.m. to 2:30 p.m. The position may require overtime, and a potential monthly attendance bonus of $200 is available. Relocation assistance is not offered. Candidates must be able to read, write, and conduct business in English.

Requirements

Ability to read, write, and conduct business in English.
Ability to operate sit-down forklifts, reach trucks, order pickers, and overhead hoists.
Ability to lift up to 35 pounds individually or up to 70 pounds as a team lift.
Ability to push or pull products weighing up to 50 pounds for intervals of 10–15 minutes.
Ability to work at heights up to 30 feet from the floor.
Ability to climb on and off order pickers, reach trucks, and/or sit-down forklifts multiple times per day.
Ability to walk, squat, and bend for intervals of 15–30 minutes, with or without reasonable accommodation.
Ability to stand up to 8 or more hours per day on a concrete floor, with or without limited movement.
Ability to climb up and down ladders of 6 feet with handrails.
Ability to work in an environment with frequently changing temperatures and noise levels averaging up to 85 dB per 8 hours.
Ability to work overtime when required; some overtime may be mandatory.
Demonstrated safety awareness, including inspecting the work area, using required or recommended personal protective equipment, and escalating safety concerns.
Ability to direct and perform basic receiving, put-away, picking, packing, and shipping activities and maintain inventory records.
Customer service understanding, including keeping the customer central to team activities and seeking help when needed to satisfy customers.
Coaching skills, including giving constructive feedback and suggestions for performance or process improvement.
Effective verbal and non-verbal communication, including empathy, assertiveness, focus, and the ability to lead process-improvement dialogue.
Positive attitude and ideas for continuous improvement.
Successful completion of pre-employment background screening, drug screening, and post-offer medical questionnaire clearance.

Responsibilities

Operate sit-down forklifts, reach trucks, order pickers, and overhead hoists.
Perform material handling and warehousing functions, including unloading, sorting, putting away, picking, packing, and shipping parts, materials, and supplies.
Lead multifunctional team meetings to track performance, drive results, guide daily priorities, and support change management.
Interface with customers and coordinate customer feedback with the logistics team to improve processes.
Lead investigations into customer-reported defects, including those reported by internal logistics customers.
Coordinate with logistics teams and external carriers to arrange expedited shipments.
Oversee management of zones by targeting aged inventory, leading reconciliation, and investigating root causes.
Lead problem-solving events to drive continuous improvement.
Manage the training matrix to ensure team flexibility.
Track quality metrics and meet Safety, Quality, Velocity, and Cost goals.
Demonstrate safety excellence and enforce safety policies and procedures.
Conduct daily equipment maintenance, maintain equipment safety logs, inspect the work environment, use required or recommended personal protective equipment, and escalate safety concerns.
Direct, lead, and perform basic warehousing activities; maintain item and inventory records; help minimize bottlenecks and delays; and train and assist with real-time inventory software problem-solving.
Coach team members by observing skill practice, providing constructive feedback, suggesting improvements, and creating opportunities to practice skills.

Benefits

Medical, dental, vision, and prescription benefits starting on day one.
6% company match for 401(k).
Annual increases based on performance evaluation.
Annual bonus potential based on personal and company performance.
Potential monthly attendance bonus of $200.
Overtime opportunities paid at time and a half.
Vacation, paid time off, and paid holidays.
Employee Assistance Program, including financial advice and personal and group therapy.
College tuition assistance after one year of employment.
Training and opportunities for personal and professional growth and upward movement within Caterpillar.
Health Savings Account and Flexible Spending Accounts.
Health Lifestyle Programs.
Voluntary benefits and employee discounts.
Disability benefits and life insurance.
Parental leave and adoption benefits.
Tuition reimbursement.