Certified Pharmacy Technician
About The Position
Hy-Vee is hiring a certified pharmacy technician to support pharmacists in preparing and distributing prescription medications accurately, professionally, and with care. The role includes prescription processing, insurance billing, customer service, and inventory responsibilities while maintaining confidentiality and regulatory compliance. The position is in a fast-paced retail pharmacy, where the technician handles multiple tasks during each shift, including filling prescriptions, answering telephones, and assisting customers. Pharmacy personnel may have occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. The pharmacy handles and prepares hazardous drugs; personnel of reproductive capability are advised that exposure may have acute and chronic effects and must follow pharmacy policies and procedures to minimize risk. Safety training is provided.
Requirements
- High school diploma or equivalent.
- Certification as a licensed technician through a certified national program; continuing education requirements must be maintained to keep the license active.
- Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations accurately.
- Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
- Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Ability to handle confidential patient information with discretion and integrity.
- Vaccination certification is required if administering vaccines, as required by law.
- Successful completion of a pre-employment drug screen is required.
Nice To Haves
- Previous experience as a pharmacy technician or pharmacy clerk.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist's expertise or judgment.
- Accept written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
- Contact doctors' offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information needed to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party billing and troubleshooting.
- File prescriptions after dispensing and report medication errors to appropriate personnel.
- Order, check in, and stock pharmacy supplies and log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines as allowed by law and with required certification where applicable.
- Maintain cleanliness of the pharmacy and dispensing area.
- Protect the confidentiality of customers' private medical information in accordance with HIPAA.
- Follow statutes and regulations applicable to pharmacy technicians.
- Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
- Assist in other store areas and take on special projects as assigned.
- Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
