Pharmacy Technician System Support - Parata and Automation Maintenance

Vanderbilt University Medical Center•Nashville, TN

21d•Onsite

About The Position

Provides expert leadership in the utilization of technical pharmacy and computer skills to assist in development, implementation and support of pharmacy systems or processes. Requires knowledge of pharmacy and hospital processes and strong analytical skills in gathering information, identifying problems and assisting with resolution of problems relating to systems or processes. Good written and verbal communication skills are required. Training of pharmacy staff to effectively utilize pharmacy systems is a requirement of the position. This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth. Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.

Requirements

Certified Pharmacy Technician - National Healthcareer Association
Certified Pharmacy Technician - Pharmacy Technician Certification Board
LIC-Pharmacy Technician - Tennessee
Relevant Work Experience
Graduate of an approved discipline specific program
Knowledge of pharmacy and hospital processes
Strong analytical skills in gathering information, identifying problems and assisting with resolution of problems relating to systems or processes.
Good written and verbal communication skills
Training of pharmacy staff to effectively utilize pharmacy systems

Nice To Haves

Focus on Parata and Central Fill Line Maintenance and Support.
Supports pharmacy dispensing workflow during non-maintenance downtime.

Responsibilities

Supports implementation and testing of new systems or processes utilized in the pharmacy.
Serves as a technical resource to users and others in the department for pharmacy systems and data management.
Assists with data management to support programs, compliance and safe medication use processes.
Participates in quality assurance activities related to the medication use process or specified program.
Constructively trains and mentors others by providing positive direction and feedback.
Provides constructive suggestions to improve a situation.
Removes roadblocks to success and avoids judgments at all times.
Makes a concerted effort to pass on experiences and job information that can be learned easily.
Demonstrates a conceptual and business understanding of Data Management, as well as related topics.
Able to quickly and accurately discuss the impact of new technology, platforms and design criteria on Data Management.
Knowledgeable of the major business units which use applications in Data Management.
Understands and monitors appropriate key business indicators as they may apply to enhancements to Data Management.
Able to communicate with users and customers regarding various business functions and how they fit into Data Management in an easily understood manner.
Demonstrates mastery of systems integration in practical applications of a difficult nature.
Able to blend legacy systems with new systems and technology in a seamless solution.
Possesses sufficient knowledge, training, and experience to be capable of successfully delivering systems integration solutions without requiring support and instruction from others.
Possesses specialized knowledge of the appropriate rules and regulations and applies them in difficult, stressful and complex situations.
Demonstrates expertise and advanced knowledge of process improvement, and quality assurance techniques.
Understands the principles upon which the rules and regulations are based.
Demonstrates a commitment to continuous quality improvement and maintains compliance with a federal, state and local regulations as well as VUMC policies and procedures.
Able to explain rules and regulations that are ambiguous or unclear.
Has demonstrated a high level of proficiency in understanding computers or has successfully completed additional training for applications that are used to support more complex or automated medication use processes.
Is capable of using the advanced features of pharmaceutical computer applications to support patient care issues of moderate difficulty.
Performs tasks that are typically routine that may impact team's performance with occasional guidance.
Utilizes some discretion and research to solve routine problems.
Applies knowledge of standards, established processes and procedure that apply to your own job.
Provides guidance to entry level co-workers.
Continuously improves own skills by identifying development opportunities.
Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner.
Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.
Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.
Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.
Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.
Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error.
Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.