Pharmacy Technican Representative - Accredo Specialty Pharmacy - Honolulu, Hawaii

Cigna Group•Honolulu, HI

3d•Onsite

About The Position

The Pharmacy Technician Representative works as part of the fulfilment team in prescription management at Accredo Health Group, Inc. The role is onsite in Honolulu, Hawaii, and focuses primarily on prescription fulfilment and inventory management. Duties include benefits investigation and verification, picking, packing and shipping medications, order entry, customer service note entry, inventory management, and patient and provider correspondence. Other tasks may be assigned by management. The position works in a production setting, follows current work instructions and company policies and procedures, and is expected to cross-train and develop proficiency across functional areas. Team members must follow HIPAA regulations, particularly when communicating with people outside Express Scripts. Standard work and functional priorities may change based on production needs and direction from a supervisor or manager. The scheduled work window is Monday through Friday between 6 a.m. and 6 p.m. The role requires flexibility to accommodate peak-volume periods and changing enterprise needs. The anticipated pay rate is $18–$27 per hour, depending on relevant factors such as experience and geographic location. The position is also anticipated to be eligible for an annual bonus plan.

Requirements

High school diploma or GED.
Hawaii State Pharmacy Technician License.
Basic math skills and general PC knowledge, including Microsoft Office, the Internet, and email.
Ability to lift 50 pounds.
Ability to work collaboratively in a dynamic environment, learn quickly, solve problems, and make decisions with minimal supervision.
Ability to work in a fast-paced production environment.
Willingness to work a flexible schedule to accommodate peak-volume periods and changing needs.
Willingness and ability to learn internal systems, processes, and programs.
Ability to follow HIPAA regulations, policies and procedures, and work instructions.

Nice To Haves

Six or more months of pharmacy technician experience is strongly preferred.
Strong verbal and written communication skills.
Strong attention to detail, accuracy, and quality.
Comfort holding people accountable to production rates and determining appropriate reasons when rates are not met.

Responsibilities

Perform benefits investigations and verification.
Pick, pack, and ship medications.
Enter orders and customer service notes.
Manage inventory.
Correspond with patients and providers.
Work in a production setting to support production needs and remain familiar with current work instructions.
Focus primarily on fulfilment and inventory management while cross-training in all job functions.
Follow HIPAA regulations, company policies and procedures, and work instructions.
Work with supervisors and management to cross-train and develop proficiency across functional areas.
Perform additional duties as assigned.