Pharmacy Technician Lead Representative - Accredo Specialty Pharmacy - Whitestown, IN

Cigna Group•Whitestown, IN

About The Position

Accredo Specialty Pharmacy, a division of Evernorth Health Services and The Cigna Group, is hiring a Pharmacy Technician Lead Representative to help process and ship medications to patients. The position uses advanced job knowledge to advise pharmacy technicians on order fulfillment and related activities, distribute workload, and monitor workflow to ensure assigned tasks are completed accurately and on time. The role also supports staffing, employee training, inventory processes, and continuous improvement efforts. The schedule is Monday through Friday, 1:00 PM–9:30 PM EST. The position may be eligible for a shift differential. Physical requirements include sitting and/or standing for lengthy periods, lifting up to 50 pounds occasionally and 20 pounds frequently, and repetitive movements with fingers, hands, and arms. Work may take place in confined areas close to machinery and in environments with varying noise levels. Benefits begin on the first day and include 18 days of PTO within a full calendar year, a 401(k), career advancement opportunities, and eligibility for bonuses through incentive plans. Employees working from home occasionally or permanently must have cable broadband or fiber optic internet with speeds of at least 10 Mbps download and 5 Mbps upload.

Requirements

High school diploma or GED.
Pharmacy technician license in the state of Indiana.
At least 6 months of leadership experience.
Basic math and computer skills, including Microsoft Office.
Strong verbal and written communication skills.
Strong attention to detail, accuracy, and quality.
Willingness to work a flexible schedule to accommodate peak volume times.

Responsibilities

Advise pharmacy technicians on order fulfillment and related activities using advanced job knowledge.
Distribute workload and monitor workflow to ensure assigned work is completed accurately and on time.
Assist in coordinating and monitoring daily pharmacy workflow.
Step in to assist lead technicians.
Participate in Lean and continuous improvement efforts within and outside the department.
Support staffing of pharmacy technician functions.
Support and train new employees and identify ongoing training needs for tenured employees who require retraining.
Understand and help manage inventory processes, including cycle counts, new drug additions, and reverse distribution.
Perform other duties as assigned.