Pharmacy Technician Lead Representative - Accredo Specialty Pharmacy - Whitestown, IN

Cigna Healthcare • Whitestown, IN

4d

About The Position

Accredo Specialty Pharmacy, a division of Evernorth Health Services and part of The Cigna Group, is seeking a Pharmacy Technician Lead Representative to help process and ship medications to patients. The role uses advanced job knowledge to advise pharmacy technicians on order fulfillment and related activities, distribute workload, and monitor workflow to ensure assigned work is completed accurately and on time. It also supports daily pharmacy operations, staffing, employee training, inventory processes, and continuous improvement efforts.

The schedule is Monday through Friday, 1:00 PM–9:30 PM EST. The position may be eligible for a shift differential. Work may be performed in areas near machinery and in environments with varying noise levels. For employees working at home occasionally or permanently, internet service must be cable broadband or fiber optic with speeds of at least 10 Mbps download and 5 Mbps upload.

Requirements

• High school diploma or GED.
• Pharmacy technician license in the state of Indiana.
• At least 6 months of leadership experience.
• Basic math and computer skills, including Microsoft Office.
• Strong verbal and written communication skills.
• Strong attention to detail, accuracy, and quality.
• Willingness to work a flexible schedule to accommodate peak volume times.

Responsibilities

• Advise pharmacy technicians on order fulfillment and related activities using advanced job knowledge.
• Distribute workload and monitor workflow to ensure assigned work is completed timely and accurately.
• Assist in coordinating and monitoring daily workflow in the pharmacy.
• Step in to assist lead technicians.
• Participate in Lean and Continuous Improvement efforts within and outside the department.
• Support staffing of pharmacy technician functions.
• Support and train new employees.
• Identify ongoing training needs of tenured employees who require retraining.
• Understand and help manage inventory processes, including cycle counts, new drug additions, and reverse distribution.
• Perform other duties as assigned.

Benefits

• Benefits start on Day 1.
• 18 days of PTO within a full calendar year.
• 401(k).
• Career advancement opportunities.
• Bonus eligibility through incentive plans.
• The position may be eligible for a shift differential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED