Pharmacy Technician - PAP (Advocacy Coordinator)

Onco360 • Woodridge, IL

9d • Hybrid

About The Position

Onco360 is seeking a Pharmacy Technician with PAP experience to fill the role of Patient Advocacy Coordinator. The candidate will assist patients and/or families in accessing financial resources for Pharmacy co-pays through Not for Profit Organizations and Manufacturer Programs. This role involves navigating systems, explaining processes, and assisting with application completion. The position is based in Woodridge, IL, is full-time, Monday-Friday, 10:30 am to 7 pm CST, with a starting salary of $23.00/hr and up. Remote work is possible after initial on-site training. Onco360 is a leading oncology pharmacy focused on helping patients access life-saving medications within a supportive culture that values teamwork, respect, integrity, and passion, with opportunities for professional and personal development.

Requirements

• High School Diploma or GED
• 1+ years of patient assistance program or patient advocacy experience
• Registration with Board of Pharmacy (as required by state law)
• Strong communication, organizational, and customer service skills

Nice To Haves

• Associate degree or Certified Pharmacy Technician (PTCB)
• 3+ years of patient assistance or advocacy experience
• Specialty pharmacy experience

Responsibilities

• Assist patients and/or families to access financial resources for Pharmacy co-pays.
• Assist patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs.
• Navigate the system to find resources that best fit the patient’s needs.
• Explain the process to patients.
• Assist in filling out applications and going over the documents that will be required to complete the application.
• Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
• Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
• Support applications for nonprofit and manufacturer assistance programs.
• Provide clear explanations of insurance benefits and co-pay structures.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.

Benefits

• Medical
• Dental
• Vision
• 401k opportunity
• Paid Time Off
• Paid Holidays
• Tuition Reimbursement
• Quarterly Incentive Bonus
• Paid Volunteer Day
• Referral Incentive Program
• Company Paid Life Insurance
• Short/Long-Term Disability
• Sign-On Bonus: $5,000 for employees starting before July 31, 2026.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED