Pharmacy Technician, Non-Certified
About The Position
Hy-Vee is seeking a detail-oriented, customer-focused Non-Certified Pharmacy Technician who is working toward national technician certification. The role provides hands-on experience supporting pharmacists with prescription preparation and distribution, prescription processing, insurance billing, inventory, and customer service while building skills for a pharmacy career. This is a fast-paced retail pharmacy role involving multiple tasks throughout each shift, such as filling prescriptions, answering telephone calls, and assisting customers. The position requires following pharmacy laws, regulations, and company policies; protecting confidential medical information; and working collaboratively to support customers and coworkers. Training is provided to support a safe work environment. Employment is contingent upon successful completion of a pre-employment drug screen.
Requirements
- High school diploma or equivalent.
- Working toward licensed technician certification through a certified national program.
- Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations accurately.
- Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
- Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Ability to maintain discretion and integrity when handling confidential patient information.
- Ability to frequently stand and walk during a shift, including extended periods at a pharmacy counter or workstation.
- Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.
- Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.
Nice To Haves
- Previous experience as a pharmacy clerk.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist’s expertise or judgment.
- Accept new written prescription orders and telephone refill requests at the supervising pharmacist’s discretion.
- Contact doctors’ offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information needed to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
- File prescriptions after dispensing and report medication errors to appropriate personnel.
- Order, check in, and stock pharmacy supplies and log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines when allowed by law and when the required certification is held.
- Maintain the cleanliness of the pharmacy and dispensing area.
- Protect the confidentiality of customers’ private medical information in accordance with HIPAA.
- Adhere to statutes and regulations pertaining to pharmacy technicians.
- Work with coworkers as a team to ensure customer satisfaction and a pleasant work environment.
- Assist in other areas of the store as needed and take on assigned special projects.
- Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
