Pharmacy Technician, Non-Certified

Hy-Vee•Sioux City, IA

11d•Onsite

About The Position

Hy-Vee is seeking a customer-service-oriented, non-certified pharmacy technician who is working toward national technician certification. The role provides hands-on experience supporting pharmacists in the preparation and distribution of prescription medications while developing pharmacy skills. Duties include prescription processing, insurance billing, inventory, and customer service. This is a fast-paced retail pharmacy position involving multiple tasks throughout a shift. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent required.
Working toward licensed technician certification through a certified national program required.
Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations accurately.
Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
Ability to maintain discretion and integrity when handling confidential patient information.
Vaccination certification required if administering vaccines, as required by law.

Nice To Haves

Previous experience as a pharmacy clerk preferred.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Handle customer inquiries that do not require a pharmacist's expertise and judgment.
Accept written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
Contact doctors' offices to take or request refill prescriptions as needed.
Gather and maintain accurate patient information required to prepare prescriptions.
Assist pharmacists in preparing prescription drug products for dispensing.
Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
Prepare and submit insurance claims and assist with third-party billing and troubleshooting.
File dispensed prescriptions and report medication errors to appropriate personnel.
Order, check in, and stock pharmacy supplies, and log invoices as necessary.
Perform cash transactions accurately.
Administer vaccines when allowed by law and when required certification is held.
Maintain the cleanliness of the pharmacy and dispensing area.
Protect the confidentiality of customers' medical information in accordance with HIPAA.
Follow statutes and regulations pertaining to pharmacy technicians.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.