About The Position

Under the direct supervision of a Maryland-licensed pharmacist and in coordination with other technicians, the Pharmacy Technician-Medication Reconciliation performs comprehensive admission medication histories for patients in designated patient-intake areas. The technician creates accurate medication lists to support effective medication reconciliation. The position calls for knowledge of commercially manufactured retail drug products, meticulous attention to detail, excellent communication, and strong customer service skills. The role also includes validating medication histories, researching patient-reported information, maintaining patient confidentiality, and collaborating with patients, families, Pharmacy colleagues, and other members of the healthcare team. The technician may help orient and train new Med Rec staff and is expected to meet program standards for accuracy and volume.

Requirements

  • High school diploma or equivalent.
  • Current registration as a Pharmacy Technician or Pharmacy Intern from the Maryland Board of Pharmacy.
  • Knowledge of commercially manufactured drug products available on the retail market.
  • Ability to communicate effectively and provide strong customer service.
  • Ability to maintain meticulous attention to detail and patient confidentiality.

Nice To Haves

  • Pharmacy experience in a hospital or retail setting.
  • National Pharmacy Technician Board Certification (PTCB).

Responsibilities

  • Perform comprehensive admission medication histories for patients in designated patient-intake areas and create accurate medication lists.
  • Demonstrate knowledge of generic and trade drug names, marketed dosage forms and strengths, and functional familiarity with herbal and over-the-counter medications.
  • Use pharmaceutical and medical terminology, abbreviations, and symbols common to pharmacy practice.
  • Perform calculations for usual dosage determinations and therapy duration.
  • Use appropriate telephone etiquette during medication-history validation calls and follow up appropriately on requests for assistance.
  • Interact effectively and professionally with patients, families, Pharmacy colleagues, and other healthcare team members.
  • Maintain confidentiality of patient information and comply with the hospital dress code.
  • When requested, orient and train new Med Rec staff by providing clear instructions, demonstrating the scope of activities, and reviewing trainee work for accuracy.
  • Meet program accuracy and volume standards and follow program methods for researching information to validate patient reports, including through Surescripts, retail pharmacies, and skilled nursing facilities.
  • Accept coaching and incorporate corrective improvements into daily practice.
  • Collaborate positively with ER staff and comply with posted personal protective equipment cautions and patient-access restrictions.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan with employer match for employees working more than 1,000 hours in a calendar year
  • Paid time off
  • Tuition assistance
  • Employee referral bonus program
  • Paid holidays for full-time employees
  • Disability coverage for full-time employees
  • Life and AD&D coverage for full-time employees
  • Wellness programs
  • Employee assistance programs
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