Pharmacy Technician Liaison

INNOVATIVE INTEGRATED HEALTH•Bakersfield, CA

3d•$24 - $29

About The Position

The Pharmacy Technician Liaison manages medication records, coordinates with healthcare providers, and provides medication education, with a focus on older adults. The role supports safe, accurate pharmacy operations at the center while complying with applicable regulations and protecting participant privacy. The liaison receives and processes prescriptions, maintains medication records, reconciles medication lists, manages medication deliveries and returns, and oversees inventory for center-administered medications and the Access to Medication Cabinet. The position also responds to medication-related requests, answers participant questions, communicates concerns to physicians, and coordinates with pharmacists, clinicians, nurses, external pharmacies, suppliers, and operations leadership. The employee may provide remote coverage at other centers and may need to use a personal vehicle. Work is generally performed indoors in a well-lighted, well-ventilated, heated, and air-conditioned center. The role requires access to all areas of the center and involves lifting, grasping, finger dexterity, sitting, standing, walking, repetitive limb movements, bending, reaching, squatting, and kneeling. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

At least one year of demonstrated successful experience in quality healthcare work.
Completion of a Pharmacy Technician (CPhT) training program and certification.
CPR and First-Aid certification.
Medical clearance for communicable diseases and up-to-date immunizations before direct participant contact.
Strong understanding of medication names, dosages, and interactions.
Knowledge of geriatric pharmacy practices and common medication concerns for older adults.
Attention to detail and accuracy in data entry and medication handling.
Strong organizational skills and effective communication with participants, caregivers, and healthcare providers.
Ability to work independently and as part of a team, and to adjust priorities regularly.
Proficiency with computers and Microsoft Office, including Word, Excel, Access, PowerPoint, and Outlook.
Knowledge of general office procedures, equipment, and filing systems.
Ability to communicate effectively orally and in writing and to quickly learn department policies, procedures, goals, and services.
Ability to access all areas of the center throughout the workday.
Ability to lift 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; obtain another employee’s assistance when lifting or transferring objects over 50 pounds.
Ability to communicate verbally with excellent comprehension of English.

Nice To Haves

Previous experience in a clinical or healthcare setting.
Experience with electronic health records (EHR) systems.

Responsibilities

Receive prescription orders from PACE providers and outpatient specialty providers.
Process prescriptions electronically and verify that information is complete and accurately entered into the pharmacy system.
Ensure medications are accurately labeled and packaged.
Maintain detailed participant medication records, including allergies, current medications, and refill schedules; update participant addresses as needed and protect data privacy.
Perform medication reconciliation to ensure medication lists are accurate.
Manage delivery of medications sent to PACE, including undelivered or returned medications.
Receive and manage inventory of center-administered medications.
Receive and process SBAR requests received in person, by email, or by phone to assist participants with medication needs.
Provide clear medication-use instructions, including information about side effects and potential drug interactions.
Answer participants’ medication questions in a patient-friendly manner and communicate potential medication concerns to physicians.
Work with pharmacists, nurses, on-call staff, clinicians, and other healthcare professionals to coordinate medication needs and address issues.
Communicate with physicians about prescription changes or concerns and participate in care coordination meetings.
Coordinate with external pharmacies and suppliers as needed.
Monitor and maintain inventory of the Access to Medication Cabinet and clinic medications; order supplies, conduct inventory checks, replenish medications, and inspect storage areas.
Attend and participate in assigned staff meetings, in-services, projects, and committees.
Follow center practices, procedures, and policies, including assigned break times and attendance requirements.
Serve as pharmacy liaison to Operations Division leadership, including Executive Directors, Center Managers, and Transportation Managers.
Accept assigned duties cooperatively and perform other related duties as assigned.
Be flexible with work hours and provide remote coverage for other centers as needed.
Use a personal vehicle if required; if doing so, maintain a valid California Driver’s License and proof of insurance.