Pharmacy Liaison

Shields Health Solutions • Houston, TX

4d

About The Position

Shields Health Solutions is hiring a Pharmacy Liaison, described as a Specialty Pharmacy Technician, to support patients with medication adherence and personalized pharmacy services. The role works onsite in a hospital clinic or hospital office building and is onsite for training, with the potential to transition to a hybrid schedule. The listed schedule is Monday through Friday, 8:00 AM to 6:00 PM CST.

The position collaborates with clinic teams to deliver hands-on patient care; processes prior authorizations, resolves insurance issues, and supports financial assistance; educates patients about pharmacy services; and assists with specialty and retail prescriptions. It also maintains accurate documentation and contributes to process improvements. Active Texas Pharmacy Technician licensure and active national pharmacy technician certification are required.

Requirements

• Active Texas Pharmacy Technician License and active National Pharmacy Technician Certification (CPhT) are required.
• At least 5 years of experience as a pharmacy technician.
• High school diploma or GED.
• Strong communication, organization, and technology skills.
• Empathy, integrity, and a team-first mindset.
• Solid computer skills, including proficiency with Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint), internet navigation, and web-based platforms.
• Data entry and computer skills are evaluated through a pre-employment assessment.

Responsibilities

• Collaborate with clinic teams to deliver hands-on patient care.
• Process prior authorizations, resolve insurance issues, and support financial assistance.
• Educate patients on pharmacy services.
• Assist with specialty and retail prescriptions.
• Maintain accurate documentation.
• Contribute to process improvements.

Benefits

• Medical, dental, and vision insurance starting day one.
• 401(k) with match.
• Four weeks of paid time off.
• Ten paid holidays.
• Paid parental leave.
• Short-term disability.
• Professional development.
• Access to employee resource groups and wellness programs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED