Pharmacy Technician in Training Fulfillment Center

Walgreens•Canal Winchester, OH

19d•$17 - $23

About The Position

Responsible for providing order processing support for fulfillment and/or assisting in the preparation and distribution of prescription medication through the fulfillment system. Follows standard operating procedures and performs duties in accordance with company policies and procedures. The role processes new patient registrations and prescription requests, troubleshoots missing prescription information, interprets medical abbreviations, and resolves data-entry exceptions and third-party rejects. It also involves running automated machinery, sorting medications, moving inventory through workflow stages, counting and filling prescriptions, labeling, packing, shipping, cleaning and maintaining machinery, and keeping the work area orderly. The technician provides assistance to pharmacists at the facility and other locations and communicates issues to senior-level staff as appropriate. An active technician license or certification must be obtained within the first 90 days and maintained.

Requirements

High school diploma or GED.
Fluency in reading, writing, and speaking English.
Basic PC skills, including starting and shutting down a computer, using a mouse, opening and closing programs, switching between programs, saving files, printing documents, and accessing information online.
Basic search-engine skills, including opening a browser, entering URLs, using a search engine, bookmarking sites, navigating with browser controls, and completing online forms.
Intermediate keyboarding skills: at least 25 WPM, touch typing, and document formatting.
Willingness and ability to perform tasks involving pushing, pulling, grasping, and lifting, with or without reasonable accommodation.
Willingness and ability to carry up to 50 pounds, with or without reasonable accommodation.
Willingness and ability to work a flexible shift.
At least 18 years of age.
Must obtain an active technician license or certification within the first 90 days and maintain it.

Nice To Haves

PTCB or ExCPT certification.
At least one year of pharmacy technician experience in a retail, fulfillment, or call center environment.
Experience providing customer service to internal and external customers, including meeting quality and productivity standards for services.
Intermediate to advanced keyboarding skills: at least 35 WPM, touch typing, and document formatting.

Responsibilities

Process new patient registrations by entering data into the appropriate system in accordance with Walgreens prescription data-entry procedures and guidelines.
Handle patient prescription requests within HIPAA guidelines and enter refill orders for processing.
Troubleshoot missing prescription information, interpret medical abbreviations (SIG codes), and resolve data-entry exceptions.
Run automated machinery, sort medications, and move inventory through workflow stages while focusing on quality control.
Count and fill prescriptions, affix labels, and pack and ship orders.
Clean and help maintain machinery and keep the work area orderly.
Resolve third-party rejects by reviewing cases, gathering information, making corrections, and resubmitting them according to individual plan requirements.
Assist pharmacists at the facility and at other locations, and communicate issues to senior-level staff as appropriate.
Obtain an active technician license or certification within the first 90 days and maintain it.