Licensed Pharmacy Technician Fulfillment Center
About The Position
Responsible for providing order processing support for fulfillment and/or assisting in the preparation and distribution of prescription medication through the fulfillment system. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. The role processes patient registrations and prescription requests, resolves data-entry exceptions and third-party rejects, operates automated machinery, sorts and fills prescriptions, and supports pharmacists. An active technician license or certification must be obtained within the first 90 days and maintained.
Requirements
- High school diploma or GED.
- Fluent in reading, writing, and speaking English.
- Basic-level PC skills, including starting and shutting down a computer, using a mouse, opening and closing programs, switching between programs, saving files, printing documents, and accessing information online.
- Basic search-engine skills, including using a browser, entering URLs, using a search engine, bookmarking sites, navigating with browser buttons, and filling out online forms.
- Intermediate keyboarding skills of at least 25 WPM, touch typing, and document formatting.
- Able and willing to push, pull, grasp, and lift, with or without reasonable accommodation.
- Able and willing to carry up to 50 pounds, with or without reasonable accommodation.
- Able and willing to work a flexible shift.
- At least 18 years of age.
Nice To Haves
- PTCB or ExCPT certification.
- At least one year of pharmacy technician experience in a retail, fulfillment, or call center environment.
- Experience providing customer service to internal and external customers, including meeting service quality and productivity standards.
- Intermediate-to-advanced keyboarding skills of at least 35 WPM, touch typing, and document formatting.
Responsibilities
- Process new patient registrations by entering data into the appropriate system according to Walgreens prescription data-entry procedures and guidelines.
- Handle patient prescription requests within HIPAA guidelines and enter refill orders for processing.
- Troubleshoot missing prescription information, interpret medical abbreviations (SIG codes), and resolve data-entry-related exceptions.
- Run automated machinery, sort medications, transition inventory through workflow stages, and focus on quality control.
- Count and fill prescriptions, affix labels, and pack and ship orders.
- Clean and help maintain machinery and keep the work area orderly.
- Resolve third-party rejects by reviewing and gathering information, making corrections, and resubmitting according to individual plan requirements.
- Assist pharmacists at the facility and at other locations, and communicate issues to senior-level staff as appropriate.
- Obtain an active technician license or certification within the first 90 days and maintain it.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
