Pharmacy Technician II (Agency Temp)
About The Position
The Temporary Clinical Pharmacy Technician II works directly with Clinical Pharmacists and cross-functional healthcare teams to support medication management, health plan quality initiatives, and pharmacy operations programs. The role focuses on optimizing medication use, supporting medication adherence and other pharmacy quality measures, coordinating care among members, pharmacies, and providers, and assisting with pharmacy technology implementation and operational processes. The position supports clinical and operational initiatives in a fast-paced health plan environment. It requires organization, collaboration, strong communication, attention to detail, technical aptitude, and the ability to manage competing priorities and work with multiple stakeholders. Work hours are Monday through Friday, 8 a.m. to 5 p.m. Pacific Time. The role is remote and temporary for approximately 3–6 months.
Requirements
- High school diploma or equivalent experience.
- Pharmacy Technician certification or license.
- 2–3 years of medical assessment experience or related healthcare experience in a managed care, medical group, or ambulatory pharmacy setting.
- Experience supporting medication adherence and pharmacy quality initiatives.
- Familiarity with pharmacy quality metrics and STAR measures, including medication adherence, statin use in persons with diabetes, and deprescribing measures.
- Strong computer proficiency, including Microsoft Teams, SharePoint, Outlook, and Excel.
- Strong analytical skills, attention to detail, and accuracy.
- Effective written and verbal communication skills.
- Project coordination and organizational skills.
- Ability to work independently and collaboratively in a dynamic environment.
- Knowledge of medication names, uses, dosages, and potential side effects.
- Ability to use electronic health records and other pharmacy software.
- Ability to communicate effectively with patients, pharmacists, and other healthcare professionals.
- Strong time-management skills and ability to work in a fast-paced environment.
- Ability to maintain confidentiality.
Nice To Haves
- Bachelor’s degree or equivalent experience.
- Bilingual English/Spanish clinical and customer support capabilities.
- Knowledge of assessment, health, and functional problems of older adults and managed care.
- Experience with pharmacy claims data, reporting tools, or population health initiatives.
- Knowledge of EHR systems and pharmacy software platforms.
Responsibilities
- Partner with Clinical Pharmacists to optimize medication use and close pharmacy and quality care gaps.
- Review medication adherence and pharmacy claims data to identify intervention opportunities and escalate concerns to Clinical Pharmacists.
- Participate in quality improvement initiatives related to medication safety, adherence, and operational efficiency.
- Contact members, caregivers, pharmacies, and provider offices to facilitate medication reviews, refill coordination, medication synchronization, and adherence interventions.
- Coordinate care among members, pharmacies, providers, and internal care teams to improve medication-related outcomes.
- Update medication lists and document interventions in the Electronic Health Record (EHR) and other applicable systems.
- Identify and escalate medication discrepancies, adherence barriers, and potential medication-related concerns to pharmacists for clinical review.
- Support implementation of pharmacy technologies and workflows within existing programs and operational processes.
- Assist in developing workflows that translate technology outputs into actionable interventions.
- Support administrative and operational tasks related to pharmacy quality and clinical programs.
- Use Microsoft Teams, SharePoint, Excel, and other systems to organize information, track initiatives, and communicate with stakeholders.
- Work with Clinical Pharmacists, providers, nurses, care managers, pharmacies, and internal stakeholders to support patient care initiatives.
- Communicate medication concerns, patient progress, operational issues, and quality initiatives effectively.
- Collaborate with providers and pharmacies to facilitate prescription refills and adherence-related outreach.
- Document outreach, interventions, and communications accurately and promptly.
- Maintain confidentiality and comply with HIPAA and organizational policies and procedures.
- Ensure accurate and complete data entry in EHRs, pharmacy systems, and tracking tools.
- Actively support SCAN’s vision and goals, and perform other duties as assigned.
Benefits
- Opportunity to join a team that makes a difference to members and the community.
- Inclusive benefits are mentioned as part of SCAN’s inclusion initiatives.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
