Pharmacy Technician II

Cencora • Wyomissing, PA

13d • Onsite

About The Position

Cencora is hiring an onsite Pharmacy Technician II for Reading Hospital Wyomissing Pharmacy in Wyomissing, Pennsylvania. The full-time position involves 8- to 10-hour shifts and rotating weekends and holidays, with a minimum pay rate of $22 per hour. The role supports patient care and customer service by managing prescription information, assisting with prescription claims and payment issues, preparing medications for pharmacist review, and coordinating with patients, prescribers, insurers, pharmacists, and other staff. The technician also assists with inventory, telephone triage, point-of-sale operations, therapeutic consults, and medication delivery through concierge and curbside programs.

Candidates should have at least two years of directly related, progressively responsible pharmacy experience and must hold a Pennsylvania Registered Pharmacy Technician license or Pharmacy Technician Trainee license. National pharmacy technician certification is preferred. The position calls for effective communication and collaboration, accuracy under time and volume constraints, problem-solving, organizational and analytical skills, familiarity with pharmaceutical products and drug interactions, and proficiency with pharmacy management systems and Microsoft M365 applications. Spanish-language proficiency is a plus but is not required.

Requirements

• Normally, at least two years of directly related and progressively responsible pharmacy experience.
• A Pennsylvania Registered Pharmacy Technician license or Pharmacy Technician Trainee license is required.
• Ability to build positive relationships through effective communication and collaboration.
• Ability to work quickly and accurately under time and volume constraints.
• Ability to resolve patient issues quickly and creatively to improve customer satisfaction.
• Familiarity with pharmaceutical products, services, and drug interactions.
• Strong organizational skills and attention to detail.
• Good analytical skills.
• Proficiency with pharmacy management systems.
• Proficiency with Microsoft M365 software applications for productivity, reporting, and communication.

Nice To Haves

• Pharmacy technician certification from a national technical certification organization, such as the Pharmacy Technician Certification Board (PTCB) or comparable organization.
• Spanish-language proficiency.

Responsibilities

• Create patient profiles in the pharmacy information system.
• Communicate with patients, prescribers, and staff to resolve problems and answer questions.
• Enter prescription plan information in patient profiles to process and adjudicate prescriptions.
• Enter new patient prescription information into the pharmacy information system.
• Address insurance, reimbursement, and payment issues by communicating with insurance providers, patients, and pharmacists.
• Participate in achieving Ambulatory Pharmacy business goals and metrics.
• Retrieve and prepare medications for pharmacist review and verification.
• Submit and receive orders and place inventory in stock.
• Answer inbound calls and direct them to appropriate staff based on their nature.
• Operate the point-of-sale system.
• Assist with reviewing and handling adjudicated prescription claims to ensure appropriate reimbursement, copays, and related financials; follow up on claims deemed inappropriate as directed.
• Provide pharmacists with information needed for therapeutic patient consults.
• Work with Pharmacy Benefit Manager companies to resolve plan- and patient-specific adjudication issues.
• Deliver medications and pharmaceutical supplies to patients through concierge and curbside programs.
• Perform related duties as assigned.

Benefits

• Medical, dental, and vision care.
• Benefits and resources supporting physical, emotional, financial, and social wellness.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family-building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Training programs, professional development resources, and mentorship opportunities.
• Employee resource groups and volunteer activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed