Certified pharmacy technician
About The Position
Hy-Vee is seeking a Certified Pharmacy Technician to support pharmacists and provide customer service in a retail pharmacy. The role assists with the accurate and professional preparation and distribution of prescription medications, prescription processing, insurance billing, customer inquiries, and pharmacy inventory while maintaining confidentiality and complying with applicable regulations. The position involves a fast-paced environment with multiple tasks throughout each shift, including filling prescriptions, answering calls, and assisting customers. The pharmacy handles and prepares hazardous drugs. There may be occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs; personnel of reproductive capability should be aware of potential acute and chronic effects and follow pharmacy procedures to minimize risk. Training is provided to support a safe work environment. Employment is contingent on successfully completing a pre-employment drug screen.
Requirements
- High school diploma or equivalent.
- Certification as a licensed technician through a certified national program; must maintain continuing education requirements to keep the license active.
- Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations accurately.
- Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
- Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Ability to maintain discretion and integrity when handling confidential patient information.
Nice To Haves
- Previous experience as a pharmacy technician or pharmacy clerk.
- Vaccination certification if administering vaccines, as required by law.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist’s expertise and judgment.
- Accept written prescriptions and telephone refill requests at the supervising pharmacist’s discretion.
- Contact doctors’ offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information required to prepare prescriptions.
- Assist pharmacists with preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party billing and troubleshooting.
- File prescriptions after dispensing and report medication errors to appropriate personnel.
- Order, receive, and stock pharmacy supplies and log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines as allowed by law and with required certification where applicable.
- Maintain the cleanliness of the pharmacy and dispensing area.
- Protect customers’ private medical information in accordance with HIPAA.
- Follow statutes and regulations that apply to pharmacy technicians.
- Work with coworkers to support customer satisfaction and a pleasant work environment.
- Assist in other store areas as needed and complete special projects as assigned.
- Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
