Pharmacy Technician Certified II

Dartmouth-Hitchcock Health•Lebanon, NH

About The Position

Under the supervision of a licensed Pharmacist, the Pharmacy Technician Certified II performs routine and specialized technical and clerical duties related to drug distribution to patients. This role builds on the responsibilities of a Pharmacy Technician Certified I. Duties may vary by setting, with additional responsibilities for inpatient or outpatient pharmacy operations.

Requirements

Ability to work flexibly in a fast-paced environment with accuracy.
Strong customer service skills, including phone interactions.
Ability to multitask and attention to detail.
Ability to maintain composure under stressful situations.
Certified Pharmacy Technician certification with the NH Board of Pharmacy required.
National Certified Pharmacy Technician (CPhT) certification through PTCB or NHA required.

Nice To Haves

Associate degree in a health or related field with one year of pharmacy experience, or equivalent education and experience, preferred.

Responsibilities

Answers phones and triages customer service issues.
Prepares prescription and non-prescription medications and/or devices.
Stocks and replenishes stock locations and automated dispensing machines (ADMs) and/or robots, such as shelves, carousels, and Parata systems.
Serves as a preceptor and assists with orientation and training of pharmacy department staff.
Communicates supply issues, problems, or discrepancies appropriately.
Assists in revising policies and procedures.
Delivers medications to beds or patient care areas.
Performs purchasing and billing functions.
Establishes and maintains training materials.
In inpatient settings, prepares intravenous admixtures or other sterile drug products, excluding antineoplastic medications, in accordance with USP Chapter <797> under a licensed Pharmacist's supervision.
In inpatient settings, prepares or compounds non-sterile, non-antineoplastic drug products in accordance with USP Chapter <795> under a licensed Pharmacist's supervision.
In inpatient settings, maintains the hardware and software of the department's multiple computer systems.
In outpatient settings, electronically processes prescription orders and prepares prescriptions for pharmacist verification.
In outpatient settings, processes third-party claims.
In outpatient settings, performs call center and mail order processing duties; takes verbal orders from providers; operates registers; performs data entry and production; and transfers prescriptions.
Performs other duties as required or assigned.