Pharmacy Technician Care Manager

MyCareer+Southfield, MI

About The Position

This role supports personalized, comprehensive patient care by ensuring accurate medication management and adherence. As a Pharmacy Technician – Care Manager, you will work closely with healthcare teams and patients to optimize outcomes and improve overall health.

Requirements

  • Current Pharmacy Technician License from a recognized certifying body (e.g., PTCB or NHA).
  • Previous experience in a pharmacy setting, ideally with a focus on care management or chronic disease management.
  • Strong understanding of pharmacology, medication therapy management (MTM), and patient-centered care practices.
  • Familiarity with EHR systems, pharmacy software, and telehealth tools.
  • Excellent verbal and written communication skills for patient and provider interactions.
  • Exceptional accuracy in documenting patient information and managing medication orders.
  • A proactive approach to identifying and resolving medication-related issues.

Responsibilities

  • Conduct medication reconciliation and resolve discrepancies with care teams
  • Educate patients on medication use, side effects, and adherence strategies
  • Monitor medication adherence and follow up with at-risk patients
  • Support care transitions, including refills, prior authorizations, and delivery coordination
  • Maintain accurate documentation in EHR systems
  • Collaborate with pharmacists to identify drug interactions and improve care plans
  • Ensure compliance with HIPAA and pharmacy regulations
  • Participate in quality improvement initiatives

Benefits

  • Competitive compensation
  • Health, dental, and vision coverage
  • Opportunities for professional growth and development
  • Collaborative, mission-driven work environment
  • Meaningful impact on patient health outcomes
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