Pharmacy Technician Associate Representative - CarepathRx - US Remote
About The Position
PipelineRx (now a part of Evernorth Health Services) supports Remote Pharmacy Services by collecting and documenting accurate patient medication histories, assisting pharmacists, and performing related clinical and administrative tasks. The Remote Pharmacy Technician ensures continuous coverage for PipelineRx clients and supports pharmacists by managing order flow, triaging calls, and providing first-level technical assistance. This role helps optimize workflow, coordinates coverage during emergencies, and maintains detailed shift documentation. This position requires the ability to work overnights and/or weekends.
Requirements
- High school diploma required, bachelor’s preferred.
- National pharmacy technician certification.
- 1+ year institutional and 1+ year retail pharmacy technician experience.
- Strong communication, customer service, and IT troubleshooting skills.
- Proficiency with MS Office and Google tools.
- Internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Responsibilities
- Monitor client coverage and assist pharmacists with order processing.
- Triage and manage high‑volume client calls.
- Provide basic technical support and coordinate with IT for advanced issues.
- Contact healthcare professionals to gather clinical or demographic information needed.
- Support workflow during downtime and help secure emergency shift coverage.
- Submit nightly shift reports.
Benefits
- Benefits start on Day 1
- 18 days of PTO within a full calendar year
- 401(k)
- Career advancement opportunities
- Bonus eligibility through incentive plans
- medical
- vision
- dental
- well-being and behavioral health programs
- company paid life insurance
- tuition reimbursement
- paid holidays
- leaves of absence
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
