Pharmacy Tech

Family & Children's Services Career Center•Tulsa, OK

11d

About The Position

The Pharmacy Tech assists the pharmacist on duty and performs duties requested by the pharmacist. The role supports prescription processing and dispensing, customer service, pharmacy inventory and ordering, records maintenance, and communication with nursing and clinical staff. The position operates in a rotating workflow and contributes to a welcoming, smoothly run pharmacy. The role is part of Family & Children’s Services’ Certified Community Behavioral Health Clinic (CCBHC) model of care. This is an innovative, team-based environment focused on coordinated, whole-person care for adults and children facing complex mental health and substance use challenges. The organization’s CCBHC services include expanded access to care and crisis services, care coordination and physical health screening, social-service support, and specialized services for veterans and others with significant needs. This position is classified as safety-sensitive under the Oklahoma Medical Marijuana and Patient Protection Act. A medical marijuana license does not exclude an applicant, but employees are subject to the organization’s Drug Free Workplace Policy.

Responsibilities

Assist the pharmacist on duty and perform duties requested by the pharmacist.
Perform minor calculations.
Accurately and efficiently enter data from electronic, faxed, handwritten, and transferred prescriptions.
Communicate effectively with nursing and clinical staff.
Answer phone calls, prioritize customer service, and assist customers appropriately.
Maintain patient profiles with up-to-date information.
Dispense completed prescriptions under pharmacist supervision, ensuring the correct drug and quantity are provided.
Participate in a rotating workflow.
Restock pharmacy shelves with supplies and drugs as needed.
Process computer orders for medications and supplies when necessary.
Process returns and outdated items according to established procedures.
Develop current knowledge of pharmacy policies and procedures and support them.
Complete assigned training willingly and in a timely manner.
Maintain files of prescription hard copies and invoices.
Welcome and engage clients at pharmacy intake in a friendly manner.
Maintain good rapport with coworkers, patient care personnel, clients, and others to support smooth pharmacy operations.
Help troubleshoot insurance issues.