Pharmacy Tech

Lincare•Kansas City, MO

12d

About The Position

This employee works in both clerical and distribution roles as needed. The position supports prescription fulfillment and billing by obtaining and maintaining complete, accurate documentation; communicating with customers and providers; processing orders; and preparing medications, equipment, and supplies for shipment. Orders are forwarded to a pharmacist for verification before shipment.

Requirements

Strong verbal and written communication skills, including the ability to use a computer and phone to communicate.
Ability to hold a state Pharmacy Technician License as required in the state of jurisdiction.
When required, ability to pass a medical clearance and fit test for personal protective equipment (PPE).
Graduate of an accredited high school or equivalent.
At least one year of clerical or office experience.
Education required to meet state licensure requirements, as directed by the state of jurisdiction.

Responsibilities

Obtain complete and accurate documentation for prescription fulfillment and billing.
Communicate with customers to answer questions and refill medications and/or supplies.
Prepare and process customer orders accurately and on time.
Review and enter Confirmation of Orders and medical documentation for prescription dispensing and billing for pharmacy and Medicare.
Generate accurate Confirmation of Orders for provider approval by fax.
Inform providers of required documentation and follow up with them daily for outstanding documentation.
Communicate with customers through inbound and outbound manual and/or automated calls.
Enter customer orders and verify or update demographic and document information.
Troubleshoot customer account issues, including package tracking and prescription questions.
Prepare box stock using a box-taping machine or hand-taping boxes.
View customer orders in the computerized order system and pull and package appropriate equipment and/or medications.
Affix prescription and barcode labels to medication boxes, add special instructions to barcode labels when needed, and forward filled orders to a pharmacist for verification before shipment.
Stock workstations with appropriate supplies and products or equipment.
Prepare packages for shipment using computerized shipping systems; create and affix shipping labels, sort packages by carrier, and place them in the designated pickup area.
Maintain a safe and clean work environment by keeping shelves, shipping supply areas, and workstations neat.
May operate a forklift and/or pallet jack.