Pharmacy Tech Trainee, Retail

Mass General Brigham•Nantucket, MA

3d•$24 - $45•Onsite

About The Position

The Retail Pharmacy Technician Trainee works under the direct supervision of a licensed pharmacist to assist with pharmacy department activities. Duties include customer service; setting up, packaging, and labeling patient medication; maintaining medication and supply inventories; checking patients in and out; and performing other duties permitted under Massachusetts Board of Pharmacy limitations. The role must follow standard written procedures and guidelines, with any deviations requiring approval from the supervising pharmacist. The trainee supports prescription preparation, inventory and distribution, quality control, pharmacy systems, and the organization and cleanliness of the pharmacy. The position is onsite at Nantucket Cottage Hospital, scheduled for 40 hours per week, with rotating shifts that may include days, evenings, and some weekends. Overtime may be required, and the employee must be available to work during a hospital-declared emergency. The trainee is expected to work toward registration as a pharmacy technician. After completing 500 hours in the pharmacy department, the trainee will take a Massachusetts Board of Pharmacy-approved test onsite and may retake it as needed before reaching 1,000 work hours. If the test has not been passed after 1,000 hours, the trainee can no longer work in the pharmacy.

Requirements

High school diploma or equivalent.
Massachusetts Pharmacy Technician Trainee credential from the Massachusetts Board of Registration in Pharmacy.
Must work under the direct supervision of a pharmacist and have no drug-related offenses.
Ability to work effectively with Nantucket Cottage Hospital staff, both as part of a team and independently.
Ability to provide compassionate care and communicate tactfully with internal and external customers.
Ability to recognize emergency situations and respond appropriately.
Excellent customer-service skills in a fast-paced environment.
Adequate technical skills and judgment, and ability to pass department competencies.
Ability to maintain confidentiality.
Strong understanding of computer technology.
Strong attention to detail and exceptional organizational skills, with flexibility to handle multiple tasks and deadlines.
Ability to communicate verbally, read, and write English proficiently.
Ability to lift objects weighing 5 to 30 pounds.
Availability for day and evening shifts, some weekends, overtime as needed, and work during a hospital-declared emergency.

Responsibilities

Greet people entering the pharmacy and determine their needs.
Provide kind, professional, and compassionate customer and patient service.
Receive, check in, rotate, and store medications and supplies from manufacturers, wholesalers, and other vendors.
Complete data entry, insurance, and billing procedures, and prepare prescriptions.
Support drug inventory, distribution, and quality-control processes.
Participate in physical inventory of pharmaceutical products.
Identify and segregate expired medications from the main inventory.
Maintain pharmacy organization and cleanliness, and restock medication dispensing areas.
Interpret medication labels and accurately select, count, or measure medications, placing products in the proper location.
Learn and use the Enterprise Rx, Script-Pro, Pickpoint, and RMS systems, and learn their proper maintenance.
Escalate issues to pharmacists as needed.
Understand laws and regulations applicable to Pharmacy Technician Trainees.
Represent the pharmacy department and Nantucket Cottage Hospital professionally.
Report to work on time and provide adequate notice of absence or tardiness.
Follow pharmacy and Nantucket Cottage Hospital policies and procedures.
Participate in quality-improvement activities.
Maintain positive professional relationships with customers and hospital staff.
Maintain confidentiality at all times.
Work toward pharmacy technician registration by taking the required Massachusetts Board of Pharmacy-approved test after 500 hours and passing it before 1,000 work hours.