Pharmacy Tech Trainee

Valley Health Systems • Harts, WV

2d

About The Position

The Pharmacy Tech Trainee assists in preparing prescription medications under the direct supervision of a pharmacist while participating in Valley’s West Virginia Board of Pharmacy-approved pharmacy technician training program. The role includes patient service, pharmacy inventory and recordkeeping, prescription processing, and supporting the pharmacist and pharmacy operations. The trainee must comply with applicable laws and procedures, protect patient information under HIPAA, and communicate clearly with patients, insurers, prescribers, pharmacists, and coworkers.

The trainee must complete the Pharmacy Technician Program’s online modules, quizzes, and test exam, as well as 500 hours of on-the-job training. The stated schedule is Monday through Friday, 9:30 a.m. to 6:00 p.m.

Requirements

• High school graduate or GED issued by a Board of Education.
• Pharmacy technician trainee license from the West Virginia Board of Pharmacy.

Responsibilities

• Greet and assist patients; handle non-professional phone calls and direct other calls to appropriate personnel.
• Maintain and clean equipment, work areas, and shelves, and check refrigerator and freezer temperatures.
• Unpack and organize incoming orders, including items requiring special handling; order and stock pharmacy supplies.
• Check prescription and non-prescription stock for outdates and process outdated returns.
• Maintain records related to inventories, receipts, purchases, and deliveries.
• Process and prepare third-party insurance claims and communicate with insurers about problems with patient insurance transmissions.
• Communicate with physicians and patients, including requesting refill authorizations from prescribers.
• Accept prescriptions from patients and handle customer concerns calmly, referring them to the pharmacist as appropriate.
• Access, enter, and retrieve information in the pharmacy computer system to maintain accurate patient records and create accurate prescription labels.
• Retrieve, pour, count, label, and reconstitute prescription medications; package and label products under the pharmacist’s supervision.
• Notify the pharmacist of medication duplication, therapy overlap, drug interactions, drug-disease interactions, and questions arising while entering prescription information.
• Place completed prescription orders in the will-call area, provide prescriptions to patients, operate the Point-Of-Sale, and collect co-payments.
• Prepare completed orders for mailing and maintain records of mailed and delivered orders.
• File completed hard copies of new prescriptions, except Schedule II drugs, in numerical order.
• Notify the pharmacist of problems or malfunctions and comply with established procedures, rules, and regulations.
• Protect the confidentiality of patient care information and comply with federal and state laws governing PHI and EPHI, as well as HIPAA guidelines.
• Work as part of a team and communicate clearly.
• Study and learn West Virginia pharmacy laws and regulations.
• Complete online modules, quizzes, and the test exam for the Pharmacy Technician Program, along with 500 hours of on-the-job training.
• Perform other duties as assigned by the pharmacist or supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED