Pharmacy Tech I

Virginia Garcia Memorial Health Center•Cornelius, OR

About The Position

The Pharmacy Technician I assists the Pharmacist in communicating with Virginia Garcia Memorial Health Center patients and providing good customer service. The position answers phones, receives prescriptions and patient information, stocks medications, fills new and refill prescriptions, prepares prescription labels, works with prescription insurance, and helps clean the pharmacy. The technician refers medication-related questions to the pharmacist and may translate medication information or sensitive medical information between patients and pharmacy staff as needed. The role also supports medication inventory and storage, patient assistance program (IMP) processes, prescription documentation, and pharmacy security. It requires handling protected health information in accordance with HIPAA. The technician may temporarily cover other pharmacy technician positions at other sites as needed and performs other duties requested by a supervisor. The position requires proficiency in spoken and written English and Spanish, a high school diploma or equivalent, an Oregon Pharmacy Technician license within 60 days of hire, and national technician certification by the specified deadline. Staff must meet the organization’s immunization requirements.

Requirements

Proficiency in spoken and written English and Spanish.
High school diploma or equivalent.
Obtain an Oregon Board of Pharmacy Pharmacy Technician license within 60 days of hire; pharmacy technician functions cannot be performed without an active license.
Become a nationally certified technician no later than the second June 30 following the Pharmacy Technician license issuance date.
Submit to a background check; drug screening may be required at the supervisor’s request.
Meet the organization’s immunization requirements and applicable state and federal guidelines.
Ability to lift and carry up to 30 pounds.
Ability to type, read for extended periods, and open and close prescription and patient vitals.

Nice To Haves

QSI software experience.
Prior experience as a pharmacy technician in a busy pharmacy environment working with patients and professional and technical staff, including order entry, prescription filling, insurance preparation, ordering, returns, and stocking.
Experience in multiple practice settings.
Compounding experience.
Continuing education, special interest areas in pharmacy, or inventory management experience.

Responsibilities

Read prescriptions, verify that orders are complete and ready to fill, and use software to enter new prescriptions and create labels.
Communicate politely and discreetly, clarify questions, refer medication-related questions to the pharmacist, and assist with patient communication needs.
Translate medication information between patients and the pharmacist as needed.
Assist pharmacists in professionally translating sensitive and confidential medical information by telephone.
Temporarily cover pharmacy technician positions at other sites as needed.
Maintain security of the work area and ensure the pharmacy is locked when a pharmacist is not present.
Maintain accuracy in written, spoken, and typed information.
Ensure medications are stored properly and pull expired medications at least monthly.
Maintain drug inventory, order medications as needed, and accurately document transactions.
Prepare medications for providers to administer or dispense.
Maintain the IMP system and ensure required forms are available.
Complete paperwork for obtaining medications through IMP as directed by a pharmacist or provider.
Notify patients when IMP medications are received and be available by phone for IMP patient questions or concerns.
Keep IMP medications separate from expired medications.
Ensure IMP applications are complete and include all documents required by the manufacturer.
Document and track IMP patients and medications using Rx Assist or other computer software.
Return to stock or dispose of IMP medications that are not picked up or have been discontinued, and dispose of expired IMP medications in the proper area.
Contact patients when required.
Perform other duties as requested by a supervisor.
Handle protected health information in a manner consistent with HIPAA.