Pharmacy Tech I

Virginia Garcia Memorial Health Center•Cornelius, OR

About The Position

The Pharmacy Technician I assists the Pharmacist in communicating with Virginia Garcia Memorial Health Center patients and providing customer service. The role answers phones, receives prescriptions, gathers patient information, stocks medications, fills new and refill prescriptions, prepares prescription labels, works with prescription insurance, and helps clean the pharmacy. The technician may cover other pharmacy technician positions at different sites temporarily as needed. The position handles patient and medication information, including protected health information, for prescription fulfillment, insurance billing or patient charges, pharmacy record maintenance, and patient assistance program applications. Pharmacy staff may also perform interpreter duties and must follow applicable HIPAA guidelines. The technician must obtain an Oregon Board of Pharmacy license within 60 days of hire and become a nationally certified technician by the deadline specified in the posting. VGMHC assists with obtaining the state license.

Requirements

Proficiency in spoken and written English and Spanish.
High school diploma or equivalent.
Obtain an Oregon Board of Pharmacy Pharmacy Technician license within 60 days of hire; pharmacy technician functions may not be performed without an active license.
Become a Nationally Certified Technician no later than the second June 30 following the Pharmacy Technician license issuance date.
Submit to a background check; drug screening may be required at the supervisor’s request.
Ability to lift and carry up to 30 pounds.
Ability to type, read for extended periods, hear and communicate by telephone, and perform the listed physical tasks, including frequent reaching and occasional stooping, bending, and use of a step stool.
Observe infection-control practices.

Nice To Haves

QSI software experience.
Prior experience as a pharmacy technician in a busy pharmacy environment working with patients and professional and technical staff, including order entry, prescription filling, insurance preparation, ordering, returns, and stocking.
Experience in multiple practice settings.
Compounding experience.
Continuing education, special interest areas in pharmacy, or inventory management experience.

Responsibilities

Read prescriptions, verify orders are complete and ready to fill, and use software to enter new prescriptions and create labels.
Communicate politely and discreetly, clarify questions, and refer medication-related questions to the pharmacist.
Assist pharmacists with patient communication needs and translate medication information between patients and pharmacists as needed, including sensitive information by telephone.
Cover other pharmacy technician positions at other sites on a temporary basis when needed.
Maintain work-area security, including keeping the pharmacy locked when a pharmacist is not present.
Maintain accuracy in written, spoken, and typed information; store medications properly; and pull expired medications at least monthly.
Maintain and track pharmacy inventory, order drugs as needed, and document transactions accurately.
Prepare medications for providers to administer or dispense.
Maintain the IMP system and its forms; complete paperwork for obtaining medications through IMP as directed; notify patients when medications arrive; and respond by phone to IMP patient questions or concerns.
Ensure IMP applications are complete and include manufacturer-required documents; track IMP patients and medications in Rx Assist or other software.
Keep IMP medications separate from expired medications; return to stock or dispose of IMP medications that are unclaimed or discontinued; and dispose of expired IMP medications in the proper area.
Contact patients when required and perform other duties as requested by the supervisor.
Handle protected health information in accordance with HIPAA, using only the minimum necessary information for assigned duties.
Meet VGMHC immunization requirements and applicable state and federal guidelines.