This role provides member service by acknowledging the member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the company's products and services. It involves operating hardware such as cash registers or related equipment, processing member purchases, and assisting with payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types. The role also provides Pharmacy products and services to members in accordance with Company policies and procedures by assisting with processing prescription and OTC orders and purchases, stocking and securing Pharmacy supplies and merchandise, entering prescription information or filing prescriptions, and completing and maintaining paperwork, forms, and other required documentation. Additionally, it involves receiving and stocking merchandise in the Pharmacy area, and organizing and maintaining the Pharmacy area by following Company procedures, utilizing equipment appropriately, merchandising, and completing paperwork, logs, and other required documentation. The associate will complete work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback. The role also requires compliance with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices. The company emphasizes respecting the individual by embracing differences, creating a workplace where associates feel seen, supported, and connected, creating opportunities for all associates to thrive, and helping to attract the best talent. It also involves working as a team, building strong and trusting relationships, and communicating with impact, energy, and positivity to motivate and influence. Strengthening the team by helping, developing, and mentoring others, and recognizing others' contributions and accomplishments is also key. Acting with integrity involves maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values, and supporting and fostering the company culture. Holding oneself and others accountable, and supporting Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us are also important. Acting in a selfless manner and being consistently humble, self-aware, honest, fair, and transparent is expected. Serving customers and members by delivering results while putting the customer first and making decisions based on reliable information, balancing short and long-term priorities, and considering how one's work impacts the team's ability to deliver on the company's purpose for all stakeholders is crucial. Striving for excellence involves displaying curiosity and a desire to learn, taking calculated risks, and demonstrating courage and resilience, as well as driving continuous improvements, being open to and using new technologies and skills, and supporting others through change.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED