About The Position

Raley’s is seeking a Pharmacy Team Leader (Pharmacist in Charge) to guide pharmacists and technicians in delivering excellent customer service, participating in clinical programs, and meeting business goals. The role leads the assigned store pharmacy operation, including planning and execution to achieve department objectives, and contributes to the development of staff and the patient experience. The position includes clinical work such as immunizations, injections, testing, and Medication Therapy Management, as well as preparation, dispensing, and sale of prescription and pharmacy-related products. The Pharmacy Team Leader works with senior leadership on store programs and prescription-volume goals and provides operational updates to the Pharmacy Supervisor and Store Director. The role requires a pharmacy degree and a pharmacist license in the state where the employee works. An immunization certificate is required as applicable. The position may require working different schedules to meet store and customer needs.

Requirements

  • Bachelor of Science in Pharmacy or PharmD degree.
  • Pharmacist license in the state where working.
  • Knowledge of laws governing over-the-counter drugs, pharmacy products, and third-party plans.
  • Knowledge of pharmacy policies and procedures.
  • Knowledge of financial reports and their use.
  • High degree of initiative and accuracy.
  • Self-motivated, with the ability to complete work with minimal supervision under rigid time constraints.
  • Customer relations skills, including meeting customer needs and establishing an exceptional service environment.
  • Sound business ethics.
  • Working knowledge of Microsoft Office, Access, Excel, and Word.
  • Detail orientation and ability to prioritize work.
  • Interpersonal skills, including relationship-building and conflict resolution.
  • Excellent verbal and written communication skills.
  • Ability to understand customer and employee inquiries effectively.
  • Ability to work different schedules to meet store and customer needs.
  • State-issued pharmacist license for the state where working.
  • Immunization certificate as required.

Responsibilities

  • Oversee planning and execution of the assigned store pharmacy operation to meet business objectives.
  • Manage pharmacy results in customer service, sales, gross margin improvement, inventory purchasing and management, expense control, staff development, and staff issues.
  • Ensure compliance with applicable local, state, and federal laws and company policies and procedures.
  • Ensure pharmacy records and storage meet applicable legal requirements.
  • Ensure staffing needs are met, including participating in hiring pharmacists and technicians.
  • Evaluate, train, and develop retail pharmacy staff, including potential future pharmacy manager candidates.
  • Ensure pharmacy staff understand and comply with Pharmacy and Company policies and procedures.
  • Manage and deliver the Pharmacy Care program, including immunizations, injections, and testing.
  • Complete APHA immunization training or equivalent, and other required programs, on time.
  • Monitor patients to support therapeutic outcomes and minimize adverse drug effects.
  • Consult with patients professionally to promote understanding of drug therapy plans and outcomes.
  • Work with senior leadership to develop and implement store programs that meet sales objectives and increase prescription volume.
  • Provide the Pharmacy Supervisor and Store Director with updates on pharmacy operations.
  • Achieve overall compliance with the labor model and address complex pharmacy operational issues with situation-specific business solutions.
  • Develop open communication between store staff and the pharmacy group to improve morale, awareness of company programs, and support for company objectives.
  • Perform Staff Pharmacist duties related to preparing, dispensing, and selling prescription and pharmacy-related products.
  • Provide superior customer service while processing prescriptions efficiently.
  • Oversee team members’ sales focus, customer service, and stewardship.
  • Maintain a professional attitude and image and lead by professional example.

Benefits

  • Competitive compensation, paid weekly.
  • Retirement benefits, including a 401(k) plan with company matching.
  • Medical, dental, and vision insurance for employees and eligible dependents.
  • Life insurance.
  • Tuition reimbursement for qualified courses.
  • Scholarship opportunities for continued education.
  • Family leave and paid time off.
  • Paid major holidays.
  • Store discount programs, including 10% off household groceries and free items.
  • Discounts to amusement parks, gym memberships, and mobile phone plans.
  • Employee Assistance Program with free financial, legal, and mental health services.
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