Pharmacy Specialist

University of Iowa•Iowa City, IA

4d•Remote

About The Position

This position is eligible to participate in remote work. Remote work must be performed at a location within the state of Iowa. Successful candidates who participate in remote work must comply with the requirements of the remote work program and related policies. The Pharmacy Practice Specialist (PPS) will be responsible for effective process design, development, and implementation of the Electronic Medical Record and Clinical Decision Support for oncology services. Additionally, this position will support pharmacists, physicians, nurses, and other clinicians as a resource for requests related to information system changes and additions related to the oncology application. This position will provide technical knowledge, direction, and technical support for the development, configuration and ongoing maintenance of oncology patient workflows and systems. This position will be aligned with oncology standard of care, research, medication safety initiatives, including oncology medication build, dispensing enhancements, medication warning optimization, and quality improvement.

Requirements

Bachelor of Science degree in Pharmacy or Doctor of Pharmacy degree
Licensure as a Pharmacist by the Iowa Board of Pharmacy is required by start date
Experience in the development and/or support of applications used by non-technical customers to support and enhance workflow processes, typically 3-5 years of experience.
Experience contributing to an integrated information system implementation cycle through areas such as design, workflow analysis, building, training, implementation, testing and support
Experience working with application owners and/or vendors to define system requirements, integration requirements and understanding business needs
Demonstrated experience working with end-users to define system requirements, understand business needs and convert business requirements into functional/technical specifications for complex integrated systems build
Demonstrated knowledge of and experience managing large scale projects across integrated systems
Ability to communicate effectively both verbally and in writing with technical and non-technical staff
Professional job-related experience fostering or promoting a welcoming and respectful work/academic environment.

Nice To Haves

Completion of an ASHP-accredited pharmacy practice residency or 2 years’ experience in a complex multi-disciplinary healthcare environment; pediatric or adult pharmacy practice
Experience as an IT or clinical resource with any of the following workflows: ambulatory or inpatient nursing, ambulatory, or inpatient physician, pediatric or adult oncology
Epic certification/accreditation related but not limited to the following: EpicCare Ambulatory, EpicCare Inpatient, EpicCare Procedure Orders, Willow, Beacon Oncology or Research Clinical
Demonstrated ability using tools for customizing vendor application software
Demonstrated knowledge of integrated system software solutions
Experience collaborating with technical and non-technical resources on system implementation projects
Strong problem-solving skills and experience adhering to regulatory requirements with respect to system configuration
Demonstrated knowledge of and experience with basic project management
Proven ability to write application test scripts

Responsibilities

Collaborate with subject matter experts to analyze workflows and develop application design
Create functional/technical specifications for system build and complex integrated systems
Complete the review and analysis of system problems to identify solutions and/or make appropriate referrals
Mentor/educate users across the organization in one-on-one or in small group sessions
Mentor/educate team members
Plan and coordinate multiple implementations within and across teams
Configure and customize applications
Review the application build for efficiency, completeness, and correctness
Oversee unit and integrated testing
Develop technical design and procedures for new or revised applications
Completes the review and analysis of system problems to identify solutions and/or make appropriate referrals.
Demonstrate features to the user community and assess applicability, impact, and value
Develop and maintain detailed project plans associated with system development, deployment, and ongoing support
Identify business system solution requirements by analyzing work processes and operations; evaluate business and information systems functionality
Guide staff in documenting system procedures and guidelines for users, as well as programs and program modifications
Understand and adhere to Change Management policies and procedures
Understand and adhere to IT Security policies and procedures
Provide administrative and functional supervision over assigned staff
As appropriate to specific role, develop and conduct financial management programs and/or services
Completion of related Epic Certifications/accreditations or eligible to obtain and maintain relevant Epic certifications/accreditations specific to your role
Guide development and maintenance of testing scripts for execution during special updates and system upgrade cycles.
Resolve complex system problems through participation in 24 x 7 on-call rotations
Develop standards for documentation to ensure recovery capability, as well as satisfactory and stable performance of the platform(s) and all applications and processes
Lead staff in development and maintenance downtime workflows and procedures
Travel to customer sites as needed to support application implementation, upgrade, optimization and/or training/conferences