Pharmacy Specialist

UIOWA•Iowa City, IA

3d•Remote

About The Position

This position is eligible to participate in remote work, which must be performed within the state of Iowa. The Pharmacy Practice Specialist (PPS) will be responsible for effective process design, development, and implementation of the Electronic Medical Record and Clinical Decision Support for oncology services. This role will support pharmacists, physicians, nurses, and other clinicians as a resource for information system changes and additions related to the oncology application. The position will provide technical knowledge, direction, and support for the development, configuration, and ongoing maintenance of oncology patient workflows and systems. It will align with oncology standard of care, research, and medication safety initiatives, including oncology medication build, dispensing enhancements, medication warning optimization, and quality improvement.

Requirements

Bachelor of Science degree in Pharmacy or Doctor of Pharmacy degree.
Licensure as a Pharmacist by the Iowa Board of Pharmacy is required by start date.
Experience in the development and/or support of applications used by non-technical customers to support and enhance workflow processes, typically 3-5 years of experience.
Experience contributing to an integrated information system implementation cycle through areas such as design, workflow analysis, building, training, implementation, testing and support.
Experience working with application owners and/or vendors to define system requirements, integration requirements and understanding business needs.
Demonstrated experience working with end-users to define system requirements, understand business needs and convert business requirements into functional/technical specifications for complex integrated systems build.
Demonstrated knowledge of and experience managing large scale projects across integrated systems.
Ability to communicate effectively both verbally and in writing with technical and non-technical staff.
Professional job-related experience fostering or promoting a welcoming and respectful work/academic environment.

Nice To Haves

Completion of an ASHP-accredited pharmacy practice residency or 2 years’ experience in a complex multi-disciplinary healthcare environment; pediatric or adult pharmacy practice.
Experience as an IT or clinical resource with any of the following workflows: ambulatory or inpatient nursing, ambulatory, or inpatient physician, pediatric or adult oncology.
Epic certification/accreditation related but not limited to the following: EpicCare Ambulatory, EpicCare Inpatient, EpicCare Procedure Orders, Willow, Beacon Oncology or Research Clinical.
Demonstrated ability using tools for customizing vendor application software.
Demonstrated knowledge of integrated system software solutions.
Experience collaborating with technical and non-technical resources on system implementation projects.
Strong problem-solving skills and experience adhering to regulatory requirements with respect to system configuration.
Demonstrated knowledge of and experience with basic project management.
Proven ability to write application test scripts.

Responsibilities

Collaborate with subject matter experts to analyze workflows and develop application design.
Create functional/technical specifications for system build and complex integrated systems.
Complete the review and analysis of system problems to identify solutions and/or make appropriate referrals.
Mentor/educate users across the organization in one-on-one or in small group sessions.
Mentor/educate team members.
Plan and coordinate multiple implementations within and across teams.
Configure and customize applications.
Review the application build for efficiency, completeness, and correctness.
Oversee unit and integrated testing.
Develop technical design and procedures for new or revised applications.
Demonstrate features to the user community and assess applicability, impact, and value.
Develop and maintain detailed project plans associated with system development, deployment, and ongoing support.
Identify business system solution requirements by analyzing work processes and operations; evaluate business and information systems functionality.
Guide staff in documenting system procedures and guidelines for users, as well as programs and program modifications.
Understand and adhere to Change Management policies and procedures.
Understand and adhere to IT Security policies and procedures.
Provide administrative and functional supervision over assigned staff.
As appropriate to specific role, develop and conduct financial management programs and/or services.
Completion of related Epic Certifications/accreditations or eligible to obtain and maintain relevant Epic certifications/accreditations specific to your role.
Guide development and maintenance of testing scripts for execution during special updates and system upgrade cycles.
Resolve complex system problems through participation in 24 x 7 on-call rotations.
Develop standards for documentation to ensure recovery capability, as well as satisfactory and stable performance of the platform(s) and all applications and processes.
Lead staff in development and maintenance downtime workflows and procedures.
Travel to customer sites as needed to support application implementation, upgrade, optimization and/or training/conferences.