Pharmacy Quality Coordinator

Centene Corporation • Hazard, KY

2d • $23 - $40

About The Position

The Pharmacy Quality Coordinator serves as the primary liaison between internal teams and external partners, including providers and pharmacies, to advance pharmacy quality performance across Part D Patient Safety Measures, HEDIS, PQA, and related measures. The role owns a territory and works closely with strategists, trainers, pharmacy quality performance managers, and health plan partners. Through relationship building, critical thinking, and problem solving, the coordinator strengthens collaboration across internal and external teams.

The coordinator develops and executes a territory engagement plan, conducts field visits with external partners, and collaborates with stakeholders to share timely insights that support adoption of new concepts and changes. The role is accountable for the pharmacy quality performance of covered external partners and prepares executive summaries of engagement successes and challenges, while coordinating solutions and tracking resolutions. Travel is required for 40% of the time. Other duties may be assigned, and the role must comply with all policies and standards.

Requirements

• High school diploma or GED.
• At least 3 years of pharmacy experience; managed care experience is preferred.
• At least 2 years of business-to-business (B2B) experience.

Nice To Haves

• At least 1 year of Medicare and/or Medicaid experience.
• At least 1 year of experience with analysis tools or systems, such as web-based, custom, or proprietary systems.
• At least 1 year of experience implementing quality process improvement efforts.
• Experience documenting requirements, creating training materials, and working directly with end users.
• Licensed Pharmacy Technician (LPT) certification.

Responsibilities

• Develop and execute a comprehensive territory engagement plan for external partners, including providers and pharmacies.
• Conduct regular field visits with external partners to advance operational models that improve pharmacy quality performance.
• Collaborate across stakeholders to provide critical, timely insights that promote external partners’ adoption of new concepts and changes.
• Be accountable for covered external partners’ pharmacy quality performance, including Part D Patient Safety Measures, HEDIS, and PQA.
• Prepare executive summaries of successes and challenges in external engagement efforts; proactively develop solutions or collaborate to resolve issues and track outcomes.
• Travel 40% of the time.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Competitive pay
• Health insurance
• 401(k)
• Stock purchase plans
• Tuition reimbursement
• Paid time off and holidays
• Flexible approach to work, with remote, hybrid, field, or office work schedules
• Additional forms of incentives may be included in total compensation, subject to program eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED