Pharmacy Program Manager - Accredo - Remote

The Cigna Group

2d•$54,100 - $90,100•Remote

About The Position

The job profile for this position is Operations Senior Analyst, which is a Band 3 Senior Contributor Career Track Role. This role leads client programs that connect strategy to execution. The Pharmacy Program Manager will serve as a trusted partner to pharmaceutical clients and internal teams, using data, insight, and collaboration to deliver meaningful outcomes. The position is remote.

Requirements

High school diploma or GED
3+ years of experience in specialty pharmacy or related healthcare operations.
2+ years of client, account, or program management experience.
Strong ability to analyze data and translate insights into clear recommendations.
Proficiency in Microsoft Office tools, including Excel for data analysis and reporting.
Ability to manage multiple priorities and deliver results in a fast-paced environment.

Nice To Haves

Experience working with specialty pharmacy systems or tools (e.g., RxHome, CSP)
Advanced data analysis and reporting skills, including building presentations and dashboards
Strong communication skills with the ability to influence and engage internal and external partners
Proactive, forward-thinking mindset with the ability to anticipate needs and solve problems
Demonstrated ability to lead process improvements and support change initiatives
Bachelor’s degree in a related field

Responsibilities

Lead the performance and success of specialty pharmacy programs, ensuring strong results across key metrics such as turnaround time, adherence, and conversion
Serve as the primary point of contact for pharmaceutical clients and reimbursement hubs, building trusted partnerships and delivering a seamless experience
Turn data into action by analyzing trends, identifying root causes, and driving process improvements that enhance program outcomes
Anticipate client needs and proactively address risks, delays, and service gaps to maintain program health
Guide issue resolution and escalations with a focus on clarity, speed, and positive outcomes
Communicate program performance clearly, providing stakeholders with meaningful updates, insights, and recommendations
Lead presentations, business reviews, and meetings to share progress, align on priorities, and showcase program value
Collaborate cross-functionally with operations, account teams, and clinical partners to ensure alignment and execution
Adapt quickly in a dynamic environment while driving continuous improvement and acting as a change agent
Represent specialty pharmacy programs professionally in all client interactions, ensuring clear and thoughtful communication