Pharmacy Patient Advocacy Coordinator / Patient Assistance Programs

Onco360 • Louisville, KY

9d • Hybrid

About The Position

Onco360 is continuing to grow, and we're seeking new team members. Join a mission-driven team making a difference in the lives of cancer patients. Onco360, a leading oncology pharmacy, is seeking a Pharmacy Patient Advocacy Coordinator. This role is based in Louisville, KY and is a full-time position, Monday - Friday, 11:30 am to 8 pm EST. The starting salary is $22.00/hr and up. A $5,000 sign-on bonus is available for employees starting before July 31, 2026. Candidates must live within commuting distance of our Louisville pharmacy, with remote work possible after initial on-site training. This is an opportunity to make a meaningful impact and help better the lives of those battling cancer.

Requirements

• High School Diploma or GED
• 1+ years of patient assistance or advocacy experience
• Registration with Board of Pharmacy (as required by state law)
• Strong communication, organizational, and customer service skills

Nice To Haves

• Associate degree or Certified Pharmacy Technician (PTCB)
• 3+ years of patient assistance or advocacy experience
• Specialty pharmacy experience

Responsibilities

• Assist patients and/or families to access financial resources for Pharmacy co-pays.
• Assist patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs.
• Navigate the system to find resources that best fits the patient’s needs.
• Aid patients by explaining the process.
• Assist in filling out applications and going over the documents that will be required to complete the application.
• Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
• Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
• Support applications for nonprofit and manufacturer assistance programs.
• Provide clear explanations of insurance benefits and co-pay structures.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.

Benefits

• Medical
• Dental
• Vision
• 401k opportunity
• Paid Time Off
• Paid Holidays
• Tuition Reimbursement
• Quarterly Incentive Bonus
• Paid Volunteer Day
• Referral Incentive Program
• Company Paid Life Insurance
• Short-Term Disability
• Long-Term Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED