Patient Assistance Program / Financial Advocacy Coordinator
About The Position
Onco360 is continuing to grow, and we're seeking new team members. Join a mission-driven team making a difference in the lives of cancer patients. Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer. This role is for a Patient Financial Advocacy Coordinator / Patient Assistance Program at Onco360 Pharmacy in Buffalo/Amherst, NY. It is a Full-Time position with working hours from Monday to Friday, 11:30 am to 8 pm EST. The salary starts at $23.00/hr and up. There is a $5,000 sign-on bonus for employees starting before July 31, 2026. Onco360, a leading oncology pharmacy, is seeking a Patient Financial Advocacy Coordinator. The candidate should live within commuting distance of our Buffalo pharmacy. Remote work is possible after initial on-site training.
Requirements
- High School Diploma or GED
- 1+ years of patient assistance or advocacy experience
- Registration with Board of Pharmacy (as required by state law)
- Strong communication, organizational, and customer service skills
Nice To Haves
- Associate degree or Certified Pharmacy Technician (PTCB)
- 3+ years of patient assistance or advocacy experience
- Specialty pharmacy experience
Responsibilities
- Assist patients and/or families to access financial resources for Pharmacy co-pays.
- Assist patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs.
- Navigate the system to find resources that best fit the patient’s needs.
- Aid patients by explaining the process.
- Assist in filling out applications and going over the documents that will be required to complete the application.
- Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
- Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
- Support applications for nonprofit and manufacturer assistance programs.
- Provide clear explanations of insurance benefits and co-pay structures.
- Maintain accurate patient demographic and insurance data in CPR+.
- Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.
Benefits
- Medical
- Dental
- Vision
- 401k opportunity
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Quarterly Incentive Bonus
- Paid Volunteer Day
- Referral Incentive Program
- Company Paid Life Insurance
- Short/Long-Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
