Patient Assistance Program / Financial Advocacy Coordinator

Onco360•Buffalo, NY

9d•Hybrid

About The Position

Onco360 is continuing to grow, and we're seeking new team members. Join a mission-driven team making a difference in the lives of cancer patients. Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer. Patient Financial Advocacy Coordinator / Patient Assistance Program – Onco360 Pharmacy Buffalo/Amherst, NY | Full-Time | Mon - Fri 11:30am to 8pm EST Salary Starting at $23.00/hr and up Sign-On Bonus: $5,000 for employees starting before July 31, 2026. Onco360, a leading oncology pharmacy, is seeking a Patient Financial Advocacy Coordinator. Candidate to live within commuting distance of our Buffalo pharmacy. Remote work possible after initial on-site training.

Requirements

High School Diploma or GED
1+ years of patient assistance or advocacy experience
Registration with Board of Pharmacy (as required by state law)
Strong communication, organizational, and customer service skills

Nice To Haves

Associate degree or Certified Pharmacy Technician (PTCB)
3+ years of patient assistance or advocacy experience
Specialty pharmacy experience

Responsibilities

Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
Support applications for nonprofit and manufacturer assistance programs.
Provide clear explanations of insurance benefits and co-pay structures.
Maintain accurate patient demographic and insurance data in CPR+.
Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.