Pharmacy Manager - Retail

INTEGRIS Health•Oklahoma City, OK

4d•Onsite

About The Position

The Retail Pharmacy Manager provides guidance and supervision for INTEGRIS Health’s ProHealth Retail Pharmacies and oversees their day-to-day operations. The manager directs and provides feedback to local Pharmacy Supervisors; establishes and achieves goals and objectives; assists with departmental budgets; develops and enforces policies and procedures; sets quality standards; and ensures consistency in pharmacy practice and customer service across locations. The role requires population-specific competencies and regularly includes working as a pharmacist at each retail location, at least one day per month. The manager works with Pharmacy Supervisors to ensure compliance with Oklahoma State Board of Pharmacy rules and regulations; manages scheduling, pharmacy licensing and renewals, pricing, third-party pricing, and pharmacy computer-system processes; and works with prescribers, nursing staff, discharge medication representatives, and corporate IT to support patient-care initiatives and resolve system issues. The manager also assists the Director with budgets and new programs, works with the 340B department to maximize organizational savings, and promotes customer-service excellence. For the Retail Specialty Pharmacy, the role oversees accreditation, performance improvement, budgets, staffing, program activity, productivity, quality, and daily operations. It evaluates and orients employees, administers discipline as needed, maintains procedures and staffing manuals, monitors regulatory and accreditation compliance, and safeguards confidential employee and patient records. The manager must achieve and maintain Certified Specialty Pharmacist (CSP) certification within one year of starting and works with the Manager of Retail Pharmacy Operations to implement operational efficiencies in the specialty program.

Requirements

Doctorate of Pharmacy or PharmD.
Current Oklahoma pharmacy license.
15 hours of approved continuing education annually.
Previous supervisory experience.
Ability to communicate effectively in English, verbally and in writing.
Achieve and maintain Certified Specialty Pharmacist (CSP) certification within one year of starting in the position.

Nice To Haves

Preceptor license preferred.

Responsibilities

Provide guidance and supervision for ProHealth Retail Pharmacies and oversee day-to-day operations.
Direct and provide feedback to local Pharmacy Supervisors.
Define and accomplish goals and objectives; assist with departmental budgets; develop and enforce policies and procedures; establish quality standards; and ensure consistent pharmacy practice and customer service across locations.
Work with Pharmacist Supervisors to ensure compliance with Oklahoma State Board of Pharmacy rules and regulations.
Manage scheduling for all ProHealth locations.
Supervise Pharmacist Supervisors and Technician or Discharge Representative Supervisors; perform annual reviews.
Manage pharmacy licensing and license renewals.
Work with prescribers, nursing staff, and discharge medication representatives to develop processes supporting patient-care initiatives.
Manage retail and third-party pricing and pharmacy computer-system processes and procedures; coordinate with corporate IT on pharmacy computer-related issues.
Assist the Director with budgets and new programs.
Work with the 340B department to maximize savings for INTEGRIS.
Promote customer-service excellence at all ProHealth locations.
Work as a pharmacist at each retail location at least one day per month.
For Retail Specialty Pharmacy: create, implement, and oversee accreditation from ACHC, URAC, and other accrediting bodies.
Coordinate performance-improvement activities, including developing and implementing the PI plan, identifying goals and related client/patient outcomes, and coordinating, participating in, and reporting activities and outcomes.
Oversee specialty pharmacy budgets, staffing, program activity, productivity, and quality as they relate to specialty pharmacy and INTEGRIS Pharmacy 4188.
Evaluate and orient employees and administer disciplinary action as needed for specialty pharmacy.
Develop and maintain procedures and staffing manuals covering specialty pharmacy policies and practices.
Manage day-to-day operations for INTEGRIS Pharmacy 4188.
Establish and monitor programs and activities needed for compliance with accreditation and regulatory requirements.
Maintain the integrity of confidential employee and patient records.
Achieve and maintain CSP certification within one year of starting in the position.
Work with the Manager of Retail Pharmacy Operations to implement operational efficiencies in the specialty program.