Manager - Pharmacy Retail

INTEGRIS Health•Oklahoma City, OK

4d•Onsite

About The Position

The Manager Pharmacy Retail provides guidance and supervision for ProHealth Retail Pharmacies and oversees their day-to-day operations. The manager directs and provides feedback to local Pharmacy Supervisors, defines and achieves goals and objectives, assists with departmental budgets, develops and enforces policies and procedures, establishes quality standards, and promotes consistent pharmacy practice and customer service across locations. The role requires population-specific competencies. The manager oversees scheduling and licensing across ProHealth locations, supports compliance with Oklahoma State Board of Pharmacy requirements, supervises Pharmacy Supervisors and applicable Technician or Discharge Representative Supervisors, and conducts annual reviews. The position works with prescribers, nursing staff, discharge medication representatives, information technology, and the 340B department to support patient care, pharmacy operations, and organizational savings. It also manages pharmacy pricing and computer-system processes and works as a pharmacist at each retail location at least one day per month. For Retail Specialty Pharmacy, the role also oversees accreditation, performance improvement, budgets, staffing, productivity, quality, employee orientation and evaluation, program operations, compliance, and confidential records. The manager must achieve and maintain Certified Specialty Pharmacist (CSP) certification within one year of starting in the position.

Requirements

Doctorate of Pharmacy or PharmD.
Current Oklahoma Pharmacy license.
15 hours of approved continuing education annually.
Previous supervisory experience.
Ability to communicate effectively in English, verbally and in writing.
For Retail Specialty Pharmacy: achieve and maintain CSP certification within one year of starting in the position.

Nice To Haves

Preceptor license is preferred.

Responsibilities

Provide guidance and supervision for ProHealth Retail Pharmacies and oversee their day-to-day operations.
Direct and provide feedback to local Pharmacy Supervisors.
Define and accomplish goals and objectives; assist in developing and achieving departmental budgets.
Develop and enforce policies and procedures, establish standards of quality and excellence, and ensure consistent pharmacy practice and customer service across locations.
Work with Pharmacist Supervisors to ensure compliance with Oklahoma State Board of Pharmacy rules and regulations.
Manage scheduling for all ProHealth locations.
Supervise Pharmacist Supervisors and any Technician or Discharge Representative Supervisors.
Perform annual reviews.
Manage licensing and license renewals for all ProHealth Pharmacies.
Work with prescribers, nursing staff, and discharge medication representatives to develop processes supporting ProHealth and INTEGRIS initiatives for improved patient care.
Manage retail pharmacy pricing, third-party pricing, and pharmacy computer-system processes and procedures.
Work closely with the corporate information technology team on ProHealth Pharmacy computer-related issues.
Assist the Director in developing budgets and new programs.
Interface with the 340B department to maximize savings to INTEGRIS.
Promote customer service excellence at all ProHealth locations.
Work as a pharmacist at each retail location regularly, at least one day per month.
For Retail Specialty Pharmacy: create, implement, and oversee accreditation from ACHC, URAC, and other accrediting bodies.
For Retail Specialty Pharmacy: coordinate performance improvement activities, including developing and implementing the PI plan, identifying goals and client/patient outcomes, and coordinating, participating in, and reporting activities and outcomes.
For Retail Specialty Pharmacy: oversee budgets, staffing, program activity, productivity, and quality as they relate to specialty pharmacy and INTEGRIS Pharmacy 4188.
For Retail Specialty Pharmacy: evaluate and orient employees and administer disciplinary action as needed.
For Retail Specialty Pharmacy: develop and maintain procedures and staffing manuals covering referral information, policies, and practices; manage day-to-day operations for INTEGRIS Pharmacy 4188.
For Retail Specialty Pharmacy: establish and monitor programs and activities necessary for compliance with accrediting bodies and regulatory agencies, and maintain the integrity of confidential employee and patient records.
Achieve and maintain Certified Specialty Pharmacist (CSP) certification within one year of starting in the position.
Work closely with the Manager of Retail Pharmacy Operations to implement operational efficiencies in the specialty program.