(USA) Pharmacy Manager, Store # 02196
About The Position
The Pharmacy Manager provides comprehensive patient care by processing and accurately dispensing prescriptions, administering immunizations, and administering other Walmart programs in compliance with Board of Pharmacy statutes and regulations. The role leads pharmacy operations and patient care, oversees inventory flow and financial performance, and promotes customer service, safety, quality, and regulatory compliance. The manager supervises and develops Associates, supports community outreach, and ensures confidentiality of information and records. The position is responsible for creating a culture of patient care, safety, and accuracy; ensuring counseling and documentation meet practice and regulatory requirements; identifying root causes of errors and risks; and implementing corrective actions. It also requires guiding Associates through compliance initiatives, monitoring billing and HIPAA requirements, and maintaining adherence to standard operating procedures. The Pharmacy Manager drives sales and profit in the Pharmacy and OTC areas through merchandise presentation, pricing, inventory, budgeting, forecasting, and assessment of market trends. The role demonstrates Walmart’s values by building inclusive, high-performing teams, acting with integrity, serving customers and members, and pursuing continuous improvement.
Requirements
- Bachelor’s degree in Pharmacy or PharmD, or equivalent FPGEC (NABP).
- Pharmacy license by job entry date.
- Completion of an ACPE-accredited immunization training program, such as APhA, pharmacy school curriculum, or a state pharmacy association-sponsored program.
Nice To Haves
- U.S. pharmacy-related experience.
Responsibilities
- Process and accurately dispense prescription orders, administer immunizations, and provide other pharmacy programs in compliance with applicable statutes and regulations.
- Drive sales and profit in Pharmacy and OTC areas through effective merchandise presentation, competitive pricing, inventory management, budgeting, forecasting, and assessment of economic trends and demographics.
- Model and guide Associates in customer service practices and resolve customer needs, complaints, and issues within Company standards.
- Oversee community outreach programs and encourage Associates to participate in the community.
- Ensure compliance with Company and legal policies, procedures, and regulations, including loss prevention, safety, operational, and quality assurance controls.
- Supervise, train, mentor, assign duties to, and develop Associates; provide feedback and recognition and promote belonging.
- Maintain confidentiality of information, documentation, and records as required by Company policies and applicable law.
- Manage pharmacy operations and conduct Associate meetings to address needs and share information about initiatives.
- Ensure pharmacy operations comply with regulatory requirements and Company policies, including HIPAA, SOP, and quality assurance policies.
- Ensure proper procedures are followed for advising on, verifying, and dispensing products and handling customer insurance and licensure issues.
- Document and share changes to pharmaceutical products, procedures, approaches, and processes with Associates and Managers.
- Monitor inventory flow, identify items needing replenishment, ensure inventory processes are executed properly, and address facility inventory-flow problems.
- Manage budgets and financial performance; interpret and report financial data; ensure assets, liabilities, revenues, and operating expenses are accounted for; and respond to financial trends and market changes.
- Set expectations and hold Associates accountable for quality of care, patient safety, SOP compliance, and patient safety goals.
- Ensure counseling and information about health services are provided when required or requested, with appropriate documentation.
- Identify patient care and safety improvement needs and implement interventions to improve team knowledge and reduce risk.
- Promote transparent reporting of actual or perceived errors and implement corrective actions focused on root causes.
- Communicate, train, and guide Associates on compliance initiatives; monitor execution and use audits to identify and address compliance issues.
- Ensure proper execution of billing procedures, HIPAA requirements, and standard operating procedures.
- Build collaborative, trusting relationships; attract, retain, empower, and develop talent; and recognize Associates’ contributions.
- Make data-informed decisions that put customers first, balance short- and long-term priorities, and support continuous improvement and adoption of new technologies and skills.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
