(USA) Pharmacy Manager, Store # 03620
About The Position
The Pharmacy Manager leads pharmacy operations and provides comprehensive patient care by processing and accurately dispensing prescriptions, administering immunizations, and delivering other Walmart programs in compliance with pharmacy laws and regulations. The role oversees pharmacy and over-the-counter sales, merchandise presentation, pricing, inventory, budgeting, and financial performance while ensuring effective customer service and resolution of customer concerns. The manager supervises, trains, mentors, and develops associates; leads community outreach; and ensures confidentiality, safety, quality, and compliance with company policies and applicable regulations, including HIPAA and standard operating procedures. The position monitors inventory flow, pharmacy operations, billing, compliance execution, and patient-care quality, and identifies and addresses operational and financial improvement opportunities. The role also builds a high-performing, inclusive team; promotes integrity, accountability, customer-first service, continuous improvement, and learning; and supports Walmart’s stated goal of becoming a regenerative company.
Requirements
- Bachelor’s degree in Pharmacy or PharmD, or equivalent FPGEC (NABP).
- Pharmacy license by the job entry date.
- Completion of an ACPE-accredited immunization training program, such as APhA, pharmacy school curriculum, or a state pharmacy association-sponsored program.
Nice To Haves
- U.S. pharmacy-related experience.
Responsibilities
- Process and accurately dispense prescriptions, administer immunizations, and provide other pharmacy programs in compliance with applicable laws and regulations.
- Drive pharmacy and OTC sales and profit through effective merchandise presentation, competitive pricing, signing, inventory management, budgeting, forecasting, and cross-functional relationships.
- Model and guide customer-service practices and resolve customer complaints and issues within company guidelines.
- Oversee community outreach programs and encourage associates to participate in the community.
- Ensure compliance with company and legal policies, procedures, and regulations through report analysis, loss-prevention and safety controls, quality reviews, action plans, and guidance on company initiatives.
- Select, train, mentor, assign, evaluate, recognize, and develop associates, while fostering belonging and strong team performance.
- Maintain confidentiality of information, documentation, and records.
- Manage pharmacy operations, conduct associate meetings, and communicate pharmacy initiatives and operational information.
- Ensure pharmacy operations comply with company and regulatory policies and procedures, including HIPAA, SOP, and quality-assurance requirements.
- Ensure proper procedures for advising on, verifying, and dispensing products, and for addressing customer insurance and licensure issues.
- Document and share changes and new ideas concerning pharmaceutical products, procedures, approaches, and processes.
- Monitor inventory flow, identify merchandise to order, ensure inventory processes are followed, and address facility inventory-flow problems.
- Manage budgets and financial performance; analyze financial data and trends; ensure assets, liabilities, revenues, and expenses are accounted for; and comply with company financial policies.
- Create a culture of patient care, safety, and accuracy; set expectations; ensure adherence to SOPs and quality goals; and provide and document counseling when required.
- Identify patient-safety and quality improvements, implement interventions, and promote transparent reporting of actual or perceived errors.
- Communicate, train, and guide associates on healthcare compliance initiatives and monitor their execution.
- Ensure appropriate billing procedures, HIPAA adherence, and SOP execution; use audits to identify and address compliance issues.
- Promote Walmart’s values by building trusting relationships, developing and retaining talent, acting with integrity, serving customers, making data-informed decisions, and driving continuous improvement.
- Support Walmart’s stated goal of becoming a regenerative company, including creating belonging, eliminating waste, and participating in local giving.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase program.
- Company-paid life insurance.
- Paid time off, including sick leave.
- Parental leave and family care leave.
- Bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
- Performance-based bonus awards; annual or quarterly performance bonuses may apply.
- Regional Pay Zone compensation may apply based on location.
- Complex Structure compensation may apply based on external factors.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
