(USA) Pharmacy Manager, Store # 02196
About The Position
The Pharmacy Manager provides comprehensive patient care by processing and accurately dispensing prescriptions, administering immunizations, and delivering other Walmart programs in compliance with pharmacy laws and regulations. The role oversees pharmacy and over-the-counter operations, including merchandise presentation, pricing, inventory, budgeting, sales performance, and customer service. The manager leads and develops associates, supports community outreach, maintains confidentiality, and ensures compliance with company policies and applicable regulations. The position manages pharmacy operations, inventory flow, and financial performance. It fosters a culture of patient care, safety, accuracy, and compliance by setting expectations, ensuring counseling and documentation, addressing quality issues, promoting error reporting, and overseeing compliance with billing procedures, HIPAA, and standard operating procedures. The role also demonstrates Walmart’s values through team development, collaboration, integrity, customer service, continuous improvement, and responsible business practices.
Requirements
- Bachelor’s degree in Pharmacy or PharmD, or equivalent FPGEC (NABP).
- Pharmacy license by the job entry date.
- Completion of an ACPE-accredited immunization training program, such as APhA, pharmacy school curriculum, or a state pharmacy association-sponsored program.
Nice To Haves
- U.S. pharmacy-related experience.
Responsibilities
- Provide comprehensive patient care, accurately dispense prescriptions, administer immunizations, and deliver other pharmacy programs in compliance with applicable laws and regulations.
- Drive sales and profitability in Pharmacy and OTC through effective merchandise presentation, pricing, signing, inventory management, budgeting, forecasting, and analysis of market trends and demographics.
- Model and guide associates in customer service and resolving customer needs, complaints, and issues within company standards.
- Oversee community outreach programs and encourage associates to participate in the community.
- Ensure compliance with company and legal policies, procedures, and regulations; monitor loss prevention, safety, operational, and quality assurance controls; and implement action plans.
- Select, train, mentor, assign, evaluate, recognize, and develop associates, while fostering a workplace culture of belonging.
- Maintain confidentiality of information, documentation, and records in accordance with company policies and applicable laws.
- Manage pharmacy operations and conduct associate meetings to address needs and concerns and share information about initiatives.
- Ensure pharmacy operations comply with company and regulatory requirements, including HIPAA, SOP, and quality assurance policies and procedures.
- Ensure proper procedures are followed when advising on, verifying, and dispensing products, and when handling customer insurance and licensure issues.
- Document and share information about pharmaceutical product and procedure changes and new ideas or processes.
- Monitor inventory flow, identify merchandise to order, ensure inventory processes are executed properly, and address facility issues affecting inventory flow.
- Manage budgets and financial performance; interpret, analyze, and communicate financial information; and ensure assets, liabilities, revenue, and expenses are accounted for and reported.
- Promote patient-care safety and accuracy, communicate quality expectations, ensure SOP accountability, and provide or document required patient counseling.
- Identify opportunities to improve team knowledge, patient safety, and risk reduction; promote transparent reporting of actual or perceived errors; and implement corrective action plans focused on root causes.
- Communicate, train, and guide associates on healthcare compliance initiatives; monitor execution; ensure appropriate billing and HIPAA practices; and use audits to identify and address compliance issues.
- Demonstrate Walmart values by building inclusive, high-performing teams, acting with integrity, serving customers, making data-informed decisions, and driving continuous improvement.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
- Walmart-paid Live Better U education benefits, including tuition, books, and fees for eligible programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
