(USA) Pharmacy Manager, Store # 05702
About The Position
The Pharmacy Manager provides comprehensive patient care by processing and accurately dispensing prescription orders, administering immunizations, and administering other Walmart programs in compliance with Board of Pharmacy statutes and regulations. The role drives sales and profit in the Pharmacy and OTC areas through effective merchandise presentation, pricing, signing, inventory management, budgeting, sales forecasting, cross-functional relationships, and analysis of economic trends and demographics. The Pharmacy Manager directs and develops Associates, models customer service, resolves customer concerns, supports community outreach, and ensures compliance with company and legal policies and procedures. The role oversees pharmacy operations, inventory flow, financial performance, patient care quality, safety, and health care compliance, including HIPAA, billing procedures, and standard operating procedures. It also promotes a culture of belonging, integrity, customer service, and continuous improvement.
Requirements
- Bachelor's degree in Pharmacy or PharmD, or equivalent FPGEC (NABP).
- Pharmacy license by job entry date.
- Completion of an ACPE-accredited immunization training program, such as APhA, pharmacy school curriculum, or a state pharmacy association-sponsored program.
Nice To Haves
- U.S. pharmacy-related experience.
Responsibilities
- Provide comprehensive patient care by processing and accurately dispensing prescriptions, administering immunizations, and carrying out other Walmart programs in compliance with pharmacy regulations.
- Drive sales and profit in Pharmacy and OTC through effective merchandise presentation, competitive pricing, proper signing, inventory management, budgeting, forecasting, and assessment of trends and demographics.
- Model and guide Associates in customer service and help resolve customer needs, complaints, and issues within company standards.
- Oversee and participate in community outreach programs.
- Ensure compliance with company and legal policies, procedures, and regulations; analyze reports and implement loss prevention, safety, and quality controls and action plans.
- Supervise, select, train, mentor, assign duties to, evaluate, recognize, and develop Associates, while promoting belonging.
- Maintain confidentiality of information, documentation, and records as required by policy and law.
- Manage pharmacy operations and conduct Associate meetings to address needs and concerns and communicate new initiatives.
- Ensure pharmacy operations follow company and regulatory policies, including HIPAA, SOP, and quality assurance requirements.
- Ensure proper processes for advising on, verifying, and dispensing products, and for handling customer insurance and licensure issues.
- Document and share information about pharmaceutical product and procedure changes and new ideas or processes.
- Monitor inventory flow, identify merchandise to order, ensure execution of inventory processes, and address facility inventory-flow issues.
- Manage budgets and financial performance; interpret financial data, account for and report financial results, follow financial policies, and respond to market changes and opportunities.
- Create a culture of patient care, safety, and accuracy; set quality expectations and hold Associates accountable for SOPs and patient-safety goals.
- Ensure appropriate counseling and patient information is provided for new therapies, new items, and as otherwise required, with appropriate documentation.
- Identify quality and safety improvement needs and implement interventions to improve team knowledge and reduce risk; promote transparent reporting of errors.
- Communicate, train, and guide Associates on compliance initiatives; monitor execution and use audits to identify and address compliance issues.
- Promote Walmart values by building relationships, developing talent, acting with integrity, serving customers, using data-informed decisions, and encouraging continuous improvement.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting time.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U Walmart-paid education benefit, including tuition, books, and fees for eligible programs.
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
