Pharmacy Manager - Clinical Informatics
About The Position
The Pharmacy Manager – Clinical Informatics provides operational and strategic leadership for enterprise Pharmacy Informatics services across Cleveland Clinic's U.S. and London locations, with primary oversight of the Epic Willow Inpatient platform and medication management technologies. Leading a team of approximately 27 Pharmacy Informatics caregivers, this role oversees medication order workflows, clinical decision support, smart pump integration, and enterprise medication-use technology. Responsibilities include directing system optimization, troubleshooting, end-user support, and strategic informatics initiatives while partnering closely with Pharmacy, Nursing, and IT leaders to design, enhance, and standardize clinical workflows. This leader also drives governance, change management, issue resolution, and technology innovation to ensure safe, efficient, and reliable medication management across the enterprise.
Requirements
- Current state licensure as a Registered Pharmacist (RPh) or eligible within 90 days of hire
- Completion of a health-system Pharmacy Administration or Leadership (HSPAL) PGY2 Residency OR four years of relevant pharmacy experience, including one year of leadership experience
Nice To Haves
- Pharmacy Degree with current state licensure
- MS, MBS, PharmD and/or residency
Responsibilities
- Identify and meet patient needs utilizing continuous process improvement techniques.
- Identify and propose practical solutions to technical, professional, personnel or procedural problems affecting daily workflow.
- Ensure the department is adequately staffed with properly trained personnel.
- Establish work assignments and schedules.
- Participate in the development of operational and clinical program activities.
- Promote and develop the clinical activities of pharmacy caregivers through counseling, training and teaching.
- Train and instruct caregivers as to their duties.
- Coordinate orientation and training of new caregivers in job functions and responsibilities.
- Monitor financials and other pertinent statistics.
- Assist with evaluations of financial performance.
- Maintain records of narcotics, poisons, and habit-forming drugs received in accordance with state and federal laws.
Benefits
- Caregiver support and appreciation
- Rewarding career opportunities
- Comprehensive offerings for health, well-being, and future
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What This Job Offers
Job Type
Full-time
Career Level
Manager
