Pharmacy Liaison, Advanced Therapeutics, 40hr, Day
About The Position
Under the direct supervision of the Operations Manager, the Pharmacy Liaison performs benefit investigations for the Advanced Therapeutics team. Duties include running test claims, submitting prior authorizations, documenting findings in patient electronic medical records, and completing patient outreach and follow-up calls. The role also supports medication inventory, prescription delivery coordination, quality monitoring, and operational improvement activities. The position is scheduled for 40 hours per week, Monday through Friday, from 8:30 a.m. to 5:00 p.m., on the day shift. The hiring range is $23.81–$35.08 based on a full-time 40-hour schedule; part-time or reduced schedules are prorated. A signing bonus may be available, with eligibility confirmed during the interview process.
Requirements
- High school diploma or equivalent.
- Current license with the Massachusetts Board of Pharmacy.
- National certification through a governing body such as the Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association ExCPT; if not nationally certified, certification must be obtained within six months of hire.
- At least one year of related experience as a Pharmacy Technician.
- Proficiency in math and knowledge of and ability to use a computer.
- Ability to follow oral and written instructions accurately, efficiently, and dependably.
- Ability to work in a hybrid or remote environment.
- Positive work ethic, motivation, and a professional demeanor that promotes teamwork.
Responsibilities
- Complete benefit investigations requested by the Advanced Therapeutics PharmD and APP team and document results in the patient electronic medical record.
- Submit prior authorizations to insurance companies through online and telephone methods.
- Appeal insurance decisions when necessary and follow up with insurers by phone.
- Understand manufacturer patient savings opportunities and communicate relevant information clearly to providers and patients.
- Call patients as needed about insurance decisions, rejections, and prescription-filling information.
- Maintain a perpetual inventory of appropriate medications from internal pharmacies and communicate inventory information to the clinic team daily.
- Coordinate prescription delivery with patients and the Home Delivery pharmacy, and queue prescriptions for the home delivery team.
- Maintain a clean work area and assist with quality indicator monitoring.
- Identify problems or opportunities for improvement and assist the manager with problem-solving projects and operational improvements.
- Participate in Continuous Quality Improvement activities and teams.
Benefits
- A signing bonus may be available; eligibility will be confirmed during the interview process.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
