Pharmacy IT Technician

Rochester Regional HealthRochester, NY
Onsite

About The Position

The Pharmacy IT Technician is responsible for determining information technology needs for a specific department, training personnel in the use of assigned software, and making recommendations for software solutions. This role also evaluates the effectiveness of software solutions, ensures software remains updated and operating through ongoing maintenance, and maintains data integrity within the system. The technician liaises with vendors and/or the information services department to resolve software issues, installs and maintains temperature monitoring software, and maintains/repairs various pharmacy systems including the medication repacking system, code tray/kit replenishment system, liquid dose packing system, and pharmacy printers. Additionally, this role assists in the installation and preparation of new pharmacy equipment, collaborates in managing drug shortages, provides on-call support, reconfigures medication cabinetry, supports user account information (network access, ADM systems), develops standard inventory levels for automated pharmacy dispensing machinery, monitors ADT override activities and medications, ensures proper report generation and filing from the pharmacy information system, and communicates system concerns to the Pharmacy Director.

Requirements

  • Associate’s degree or equivalent preferred.
  • 3 years of experience preferred
  • Strong analytical, computer, and communication skills
  • Required Licensure/Certification Skills: None

Responsibilities

  • Determines information technology needs for a specific department.
  • Trains personnel in the use of assigned software.
  • Makes recommendations for software solutions to department’s needs.
  • Evaluates the effectiveness of a software solution by measuring the quality and results through testing against department requirements.
  • Ensures software remains updated and operating through ongoing maintenance.
  • Ensures the integrity of data within the system by minimizing opportunities for corruption.
  • Liaises with vendors and/or information services department to resolve software issues.
  • Installs and maintains temperature monitoring software.
  • Maintains and repairs the medication repacking system, code tray/kit replenishment system and liquid dose packing system as well as pharmacy printers.
  • Assists in the installation, relocation and preparation of new pharmacy equipment
  • Collaborates in managing drug shortages.
  • Provides on-call support for emergencies and downtime issues
  • Reconfigures existing medication cabinetry to reflect current medication trends.
  • Support user account information including network access, access to ADM systems, etc.
  • Works to develop standard and cost-effective inventory levels on all automated pharmacy dispensing machinery
  • Monitors ADT override activities and medications.
  • Ensure proper report generation from pharmacy information system on a daily, weekly, and monthly basis, and ensures that said reports are properly filed, delivered or archived in accordance with all State and Federal Laws.
  • Communicates all appropriate identified pharmacy information system concerns/problems to Pharmacy Director.
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