Pharmacy Intern
About The Position
The Pharmacy Intern learns to provide a positive patient experience by assisting the pharmacist and pharmacy team in accordance with state and federal regulations. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, models a distinctive customer experience, and learns pharmacy policies, procedures, and customer service practices in preparation for a future pharmacist role. Under pharmacist supervision, the intern assists with pharmacy practice and prescription processing, supports patient care and services within the state scope of practice for pharmacy interns, and follows company policies and procedures. The position also includes customer service, register and cash-handling duties, inventory support, pharmacy upkeep, required training, and maintaining current healthcare and pharmacy knowledge.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet and assist customers and patients, resolve issues, answer questions, and develop strong customer relationships.
- Model and share customer service best practices with team members, including proactive assistance and courteous interpersonal habits.
- Learn from store and pharmacy team members, field leadership, and customers or patients.
- Assist in pharmacy practice under pharmacist supervision and comply with state, federal, and company policies and the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned prescription entry, third-party processing, filling, and dispensing duties in accordance with Walgreens standard operating procedures and pharmacist supervision.
- Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow company policies, procedures, and the Quality Improvement Program for pharmacy errors.
- Follow the Walgreen Co. Good Faith Dispensing policy.
- Register related sales on the assigned cash register, handle cash as required, and assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; use asset protection techniques; and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- Help maintain the Pharmacy Department by keeping it stocked with supplies and clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Complete required training and maintain healthcare and pharmacy knowledge and skills, including awareness of current developments.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
