Pharmacy Intern

CVS Health•Deerfield Beach, FL

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in a retail pharmacy setting while preparing for increasing responsibility and a future Pharmacist role. Under the direction of a preceptor, the intern follows a comprehensive training roadmap that includes Key Learning Experiences, activities, and time with district leaders, and provides an overview of store, district, and regional operations. The intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while delivering caring patient service. The role requires consistent use of standard operating procedures, best practices, effective communication, empathy, and respect for an inclusive workplace. As experience grows, the intern takes on increased responsibility for pharmacy safety and operational effectiveness. Duties include supporting prescription workflow, helping patients, assisting with inventory, and providing additional patient health services where permitted by law and supported by required training and certification. Where permitted, the intern may pursue Technician Immunizer status and support vaccine preparation and administration under applicable state regulations. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. This is a part-time position. The stated pay range is $20.50–$24.25. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete required training within the designated timeframe.
  • Ability to maintain attention, concentrate on tasks, and quickly shift between tasks to meet patient and business needs.
  • Ability to verify prescription information and label accuracy.
  • Friendly, helpful customer-service approach and ability to recognize and respond appropriately to patients’ reactions.
  • Verbal and written communication skills, including active listening and accurate exchange of detailed information.
  • Ability to use mathematics for prescription calculations, such as tablet quantities, days’ supply, and bottle counts.
  • Ability to identify challenging interactions and select an appropriate course of action.
  • Ability to meet the stated physical demands, including prolonged standing or mobility, reaching, repetitive finger tasks, stooping, close visual acuity, and lifting or exerting force up to the stated amounts.

Nice To Haves

  • At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified and provide patient immunizations once state requirements are met.
  • Ability to work in the home store and at other locations across the market to meet business needs.
  • Proficiency with Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete the comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders.
  • Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe, accurate prescription fulfillment.
  • Help provide positive patient experiences through empathetic, personalized service; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Offer counseling, answer medical questions, and obtain relevant patient medical history when appropriate and under direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members, and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Remain receptive to feedback, pursue opportunities to expand clinical and technical knowledge, and contribute to a high-performing team.
  • Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
  • Where permitted, complete required licensure and training to obtain Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events as required, and collect and document applicable patient information.
  • Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Perform the physical and communication tasks required for the role, including remaining mobile and upright, handling and scanning items, reaching, repetitive finger movements, precision machine adjustments, stooping, close visual work, lifting and exerting force as described, and accurately conveying and receiving spoken instructions.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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