Pharmacy Intern
About The Position
The Pharmacy Intern assists pharmacists and pharmacy team members in providing patient care and a positive customer experience while learning pharmacy operations and practices. Under pharmacist supervision, the intern uses pharmacy systems to obtain patient and drug information and process prescriptions, following state and federal regulations, company policies, and standard operating procedures. The position also supports customer service, prescription processing and dispensing, patient counseling and other permitted health services, inventory management, department upkeep, and required training. The intern learns and champions pharmacy policies, procedures, and customer service practices in preparation for a future pharmacist role.
Requirements
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Responsibilities
- Greet customers and patients, offer assistance with products and services, resolve customer issues, answer questions, and develop strong customer relationships.
- Model customer service best practices and Walgreens service traits, including proactive assistance, identifying customer needs, and supporting customers until satisfied.
- Learn from store and pharmacy team members, field leadership, and customers and patients.
- Assist in the practice of pharmacy under pharmacist supervision and in accordance with applicable regulations and company policy; comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform assigned prescription-entry, third-party processing, filling, and dispensing duties according to Walgreens standard operating procedures and pharmacist supervision.
- Assist pharmacists and other healthcare providers with patient care and services within the state scope of practice for pharmacy interns, including patient counseling and services such as blood pressure checks and medication therapy management.
- Immediately report prescription errors to the pharmacist on duty and follow pharmacy-error and Quality Improvement Program policies and procedures.
- Adhere to the Walgreen Co. policy regarding Good Faith Dispensing.
- Register related sales on the assigned cash register, handle cash as required, and assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Support pharmacy inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for Rx drug shipment discrepancies or damage.
- Maintain adequate pharmacy supplies and help keep the department clean, neat, orderly, and in good condition.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete required training and maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
- Complete special assignments and other tasks as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Intern
Education Level
No Education Listed
