Pharmacy Intern

CVS Health • Brooksville, FL

8d • $20 - $24

About The Position

CVS Health’s 3rd year Pharmacy Intern applies pharmacy-school learning in retail practice while preparing for a Pharmacist role. Under the direction of a preceptor, the intern completes a comprehensive training roadmap involving Key Learning Experiences, activities, and time with district leaders, and gains an overview of store, district, and regional operations. The intern supports pharmacy operations so prescriptions are filled promptly, safely, and accurately, and patients receive caring service. The role follows standard operating procedures, best practices, and effective communication, and contributes to a safe, inclusive culture where people feel valued and empowered.

With increasing tenure, the intern takes on greater responsibility for safe and effective pharmacy operations. Duties include supporting workflow at production, pick-up, drive-thru, and drop-off stations; assisting patients and responding to their needs; and, under pharmacist supervision and where legally permitted, offering counseling, handling medical questions, taking telephonic prescriptions, and contacting prescribers to clarify or facilitate prescription changes. The intern may also provide additional patient health services, including immunizations and point-of-care testing, when permitted by law and supported by required training and certification.

Where permitted, the intern may pursue Technician Immunizer status and support vaccine preparation and administration. This can include educating patients, referring vaccination questions to the Pharmacist-on-duty, monitoring and responding to adverse reactions, and collecting and documenting patient information. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. This is a part-time position. The typical pay range is $20.00–$23.75. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Ability to concentrate, shift quickly between tasks, and verify prescription information and label accuracy.
• Ability to provide friendly, responsive customer service and understand and appropriately respond to patients’ reactions.
• Verbal and written communication skills for interacting with patients and colleagues; active listening skills.
• Ability to use mathematics to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and select an appropriate response.
• Ability to meet the stated physical demands, including mobility and extended upright posture, reaching, repetitive finger movements, stooping, close visual acuity, and lifting or exerting force as described in the posting.
• Ability to communicate and receive detailed information orally.

Nice To Haves

• 1+ years of related work experience in a pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified once state regulations are met.
• Ability to work in the home store and other market locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Follow company standard operating procedures and pharmacy workflow procedures to support safe and accurate prescription fulfillment.
• Help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Under the direct supervision of a licensed pharmacist, offer counseling, answer medical questions, and solicit patient medical-history information when appropriate.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and respond constructively to feedback.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and offsite clinics, where legally permitted and supported by required training and certification.
• Where permitted and qualified, complete requirements for Technician Immunizer status and support vaccine preparation and administration.
• Where permitted, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger work, stooping, and visually inspecting or transcribing information.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed